Blessing Jumbo
Business relationship Manager
Salary / Daily rate
Lagos, Nigeria
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Microbiologist & Business Relationship Manager with proven expertise in customer success and scientific operations. Currently driving customer retention and growth at Moniepoint Group with strong analytical skills from laboratory background. Specialized in bridging technical expertise with business solutions for enhanced client relationships.
Work experience
Business relationship Manager
Moniepoint Group
Nov 2023 - Present
3 years
Remote, OR 97458, USA
Understand customer needs and develop plans to address them. Resolve customer complaints quickly and effectively. Forward upselling and cross-selling opportunities to the sales team. Promote high-quality sales, supply and customer service processes. Aim to preserve customers and renew contracts. Approach potential customers to establish relationships. Gain solid knowledge of competitors.
Career transition
Career Break
Jan 2020 - Present
6 years 10 months
Municipal Area Council, Federal Capital Territory, Nigeria
Laboratory Technician
MEV specialist hospital
Apr 2019 - Mar 2020
1 year
Nigeria · On-site
Conducting and supporting scientific investigations and experiments. Planning, setting up and undertaking controlled experiments and trials. Recording and Analyzing data. Demonstrating procedures. Collecting, preparing and /or testing samples. Maintaining, calibrating, cleaning and testing sterility of the equipment. Presenting result to senior staff. Writing reports, reviews and summaries. Ordering and maintaining stock and resources.
Education
Nasarawa State University Keffi
Master of Medical Microbiology
2020 - 2023
3 years 7 months