Boudjemaa Benchirouf

Telco Solutions Engineering & Sales Consultant

1 recommandation

Salaire / Taux journalier

1 personne recommande

Paris, France

Mobilité : Paris, Nancy, ...

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Sales OpsCustomer SuccessSupport clientAmélioration des processusTest & QAIoTMicrosoft 365CRMSharePointTableauArchitecte SolutionsHubspotAdobe Creative SuiteMicrosoft TeamsSalesforceWindowsAutoCADAnalyse concurrentielleRGPDService Client & CareService clientÉtude de marché

Langues

Arabe (Maternelle)Anglais (Courant)

Recommandé par

Djamila DOUACHE

LabLabee

Customer Success Manager

A recommandé le 25 mai 2020

À propos

Introduction

Telecom engineer with +10 years of experience in the design, planning and validation of mobile and critical telecom systems (Radio, DAS, fiber, SmallCell systems). Proven experience in technical documentation, supplier and customer relashionship management and specification writing. Accustomed to managing teams, ensuring skills transfer and contributing to large international projects, including in demanding environments (Telecom operators, System Integrators and Telco vendors).

Liens

Expérience de travail

Pre-sales Engineer | IBS & Private Networks Technical Offer Lead

T&T Consulting SAS

sept. 2025 - Présent

1 an 2 mois

Sèvres, France

• Develop the Indoor Mobile Coverage and Private Networks offerings of T&T Consulting. • Lead and train the sales team on Indoor Mobile Coverage and Private Networks offerings. • Provide pre-sales technical support to the sales teams and attend client meetings. • Lead meetings with Private Mobile Network and Indoor Mobile solution providers to ensure T&T Consulting clients receive the best advice. • Stay updated on the market of indoor radio design tools and solutions (iBwave, Ranplan, Hamina Wireless). • Provide in-house training for radio engineers on best practices for indoor radio design (DAS, BTS Hotel, SmallCell, etc.) according to the needed technologies and deplyoment scenarios. • Participate in industry events and trade shows (Agurre, Industrial 5G, RadioCom, etc.).

Indoor Solutions Engineering Consultant | IBS Design tools Expert

Orange

mai 2024 - août 2025

1 an 4 mois

92320 Châtillon, France

• Define the most practical RF design rules and methods for various IBS projects and ensure radio framing and use of referenced equipment in the passive DAS catalog. • Providing Level 2 Support to RF Design and Planning Engineers (+25 members) on using iBwave Design tool, setting the design rules, and defining the most cost-effective RF design methods. • Acting as iBwave solutions Referent and the main point of contact including the reporting of new feature requests and ensuring the follow-up on the Product Roadmap • Scheduling and animating training sessions on iBwave Design tools for different teams (Pre-sales, Engineering, Deployment, Metro) and preparing them for Certification Exams. • Leading the discussions, trials, and technical assessments of new In-Building Network Design software solutions before official procurements. • Leading the discussions, trials, technical evaluations, and validation of new hardware solutions from various OEMs (ANDREW, Broadradio, Ericsson, Nokia, RFS.. etc) • Contributing to the discussions (at Orange Group Level) about strategic technologies to adopt such 5G SA • Providing pre-sales technical support and contributing to answering tenders for stadium projects supervision and maintenance.

Solutions Engineering Sr. Consultant, EMEA & APAC

Ranplan Wireless

août 2019 - mai 2024

4 ans 10 mois

Europe, Middle East & Africa

• Support technical pre-sales activities (RFI, RFQ, RFP, PoC & Trials) with potential customers in EMEA & APAC. • Support technical post-sales activities of Ranplan Wireless suite of solutions (Ranplan Professional, Ranplan In-Building, Ranplan Tablet, Ranplan Collaboration Hub) in EMEA & APAC. • Answer technical questions submitted by customers through the support platform (SalesForce & HelpDesk and HubSpot). • Analyse and categorize support tickets submitted by customers based on the problem type and priority. • Collaborate with R&D ( 2nd & 3rd level support) teams to understand customer requirements and ensure needs are met. • Provide support to Ranplan partners across the EMEA region. • Participate in testing Ranplan new SW versions, from an end-user perspective, before the official release. • Animate new software release introduction sessions for Ranplan strategic clients. • Contribute to training course preparation and update upon each new Ranplan software release (03 levels certification program). • Perform online training sessions (virtual classroom & in person) for Ranplan new customers.

2G/3G/4G RF Design, Planning & Optimization Engineer

Djezzy

janv. 2017 - oct. 2019

2 ans 10 mois

Constantine, Algérie

• Responsible for RF design and dimensioning of new multi-RAT coverage sites for different clusters. • Making field sites' survey and redesign for replacement sites, drafting the suitable candidates to confirm site selection. • Perform coverage and capacity predictions using Atoll planning tool. • Recommend site configuration based on coverage & QoS needs. • Perform In-Building design (DAS/ Small Cell solutions) for High-Density Public Venues using iBwave Design tool. • Provide technical support to the Management team within Trials, RFI, RFQ, and PoC performed by the company. • Daily and weekly follow-up of more than 650 radio sites, Multi-Vendor (Huawei, ZTE, and NOKIA) under my responsibility. • Customer complaints treatment by field investigation, analyzing and proposing the appropriate actions to improve both coverage and QoS. • Collaborate with Optimization and Network Traffic teams to enhance network performance and improve customer experience. • Validate 2G/3G/4G SSV and Clusters coverage reports performed by vendors during pre-commercial launch. • Prepare field task plans (Work Orders) for technicians and subcontractor teams and ensure their good executions.

2G/3G/4G Post Processing and Drive Test Team Leader

GET WIRELESS

sept. 2015 - oct. 2016

1 an 2 mois

Alger, Algérie

After six (06) months performing Drive Test in two different projects (with different tools), I have been leading (for another 06 months) both Drive Test and Post Processing teams. • Managing DT teams to perform SSV and Cluster verification and support them remotely to ensure good quality of work. • Collecting and analyzing log files provided by Drive Test teams, Generating SSV Reports for each 2G/3G/4G site with the required KPIs & thresholds (Initial Tunning, New Site, Before/After Swap and Benchmarking Reports) • Recommend the best Radio actions to enhance both coverage and QoS (Antenna height, Azimuth, Tilt, Power tuning ..etc) • Preparing weekly and monthly follow up reports to evaluate each DT team workflow. • Preparing and presenting team workflow reports and project progress during weekly and monthly meetings with the Operations Manager and General Director. • Prepare and animate training sessions for the newly hired DT & PP Engineers. • Represent the company in meetings with customers (OEMs, MNOs) and occasional events related to the services provided by the company.

3G Radio Network Planning & Optimization, Training (Graduation Project)

Djezzy

févr. 2015 - juil. 2015

6 mois

Constantine, Algérie

RF Planning : WCDMA Radio Network Planning - Coverage Dimensioning (Calculate the UMTS link budget for DL & UP ) - Site selection and Network analysis. - Make coverage (CPICH RSCP), QoS (CPICH Ec/No) and Throughput predictions using ATOLL. - Verification of coverage and QoS after installing the network ( Making drive test, TEMS investigation, Map info) Radio Optimization: - Follow the Radio optimization process of the operator Djezzy. - Analysis of Drive Test logfiles using Actix Analyser to solve problems of Coverage and Quality of Signal ( change HBA, Tilt and Azimuth). - Overview on the analysis of KPIs for the daily monitoring of network performance.


Formation

iBwave Academy

iBwave Design Certificate - Level 2, Télécoms Radio Mobiles

2024 - 2024

1 mois

Résultat : Intermediate

iBwave Academy

iBwave Design Certificate - Level 1

2024 - 2024

1 mois

Résultat : Basic

Ranplan Wireless

Ranplan Professional (Indoor/Outdoor RF Planning tool), Information Technology

2024 - 2024

1 mois

Résultat : Intermediate / Advanced

- Ranplan Professional - Getting Started Course Level 01 - Ranplan Professional - Essentials Course Level 02 - Ranplan Professional - Advanced Course Level 03

Forsk by Optissalat (regional partner)

Atoll (Outdoor RF Planning & Simulation tool)

2019 - 2019

1 mois

Résultat : Intermediate / Advanced

- Atoll Forsk Training for GSM, UMTS/HSPA, LTE Predictions and Simulations - AFP (Automatic Frequency Planning) Module - ACP (Automatic Cell Planning) Module - ASP (Automatic Site Position) Module

Huawei University

HUAWEI CERTIFICATE , WCDMA Radio Network Design, Planning, Features and Algorithms, Télécoms Radio Mobiles

2018 - 2018

2 mois

Résultat : Intermediate / Advanced

- WCDMA Radio Network Features and Algorithms training course - WCDMA Radio Network Design and Planning training course - WCDMA HSPA+ Principles training course

ZTE University

ZTE CERTIFICATE , LTE Air Interface & Protocols/ LTE Basic & Intermediate Planning and Optimization

2017 - 2017

1 mois

Résultat : Level B

- LTE Air Interface - LTE Protocols and Procedures - FDD LTE Basic Planning and Optimization - FDD LTE Radio Network Intermediate Optimization

Djezzy Academy

Conflict Management

2017 - 2017

1 mois

- Conflict Management training (03 days).

Université du 8 mai 1945 Guelma

Master's degree, Telecommunications Systems

Résultat : Best Graduation Project

Université du 8 mai 1945 Guelma

Bachelor's degree, Telecommunications

Activités et associations : Scientific Club of Electronics and Telecom Department

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