Brian Ogando

• The Money Laundering Reporting Officer (MLRO) of the bank filing Large Cash Transactions Reports, Suspicious Transactions Reports (STRs), and Suspicious Activities Reports (SARs) to Financial Reporting Centre (FRC). • Prepared and Presented Quarterly Risk & Compliance Reports to the Board Audit, Risk & Compliance Committee (BARCC) • Prepared and implemented the Annual Risk & Compliance Strategy/Workplan. • Reviewed and maintained the bank’s Enterprise Risk Management (ERM) Framework and ensure that risks were identified, evaluated, treated, and monitored on timely basis. • Updated the corporate risk register for the bank and regularly reviewed the bank’s risk appetite statement. • Conducted Risk assessments on all bank projects, units, products, and processes as per the risk management policies and procedures. • Conducted reviews on all bank activities, processes, and units to ensure compliance with internal policies and procedures, regulations, and all relevant laws. • Conducted daily transactions monitoring and compile large cash and suspicious/unusual transactions reports to FRC. • Conducted Risk management, AML/CFT/CPF, KYC/CDD/EDD and Data Protection trainings to all staff to promote internal and regulatory compliance awareness and improved the risk culture in the bank. • Maintained compliance register and monitored adherence to deadlines as stipulated by CBK prudential guidelines, FRC reporting guidelines and any other regulatory guidelines.

Key Responsibilities: I. Obtained and evaluated all relevant customer information to match to products and services. II. Ensured counter/teller services standards. III. Oversaw customer service desk. IV. Responded promptly to customer enquiries.

Key Responsibilities: I. Administered and ensured compliance to all sale objectives. II. Managed selling of various products in a professional manner. III. Monitored all customer queries and ensured timely response to all issues. IV. Maintained knowledge on all competitor products and services and analyzed all advantages and disadvantages of various products. V. Assisted to sell various Caritas Microfinance Bank's products and ensured optimal level of customer services through various sales calls on phone. VI. Coordinated with customers and provided various company plans and services and detail quote for all required information. VII. Ensured optimal utilization of all sales tools and resources.