brunah Edith

Housekeeper

Salaire / Taux journalier

Tananarive, Madagascar

Freelance, ouvert au CDI

Expertises

Service Client & Care

Langues

Anglais

À propos

Introduction

Experienced housekeeper and virtual assistant with expertise in commercial/residential cleaning and customer service excellence. Proven track record in call center operations, administrative support, and hospitality services across cruise and tourism industries. Fluent in French, Portuguese, and English - ready to deliver exceptional service quality.

Liens

Expérience de travail

Cleaner

Celebrity Cruises

Skills: Commercial Cleaning · Residential Cleaning · Office Cleaning · Professional Cleaning · Housekeeping

Virtual Assistant

FreelanceFreelance

janv. 2024 - oct. 2024

10 mois

Tananarive, Madagascar

as I worked as a virtual assistant, my varied experience allows me to collaborate effectively with clients from various sectors and also i help with administrative tasks that clients need. I'm passionate about customer services. Discover how can i help you with your administrative needs.

Call Center Representative

Intelcia Madagascar

mars 2022 - oct. 2022

8 mois

In my role as a French call center agent, I handle incoming calls from customers, expertly addressing their concerns and assisting in solving guest problems, questions, and issues to ensure a smooth experience. I assist in scheduling appointments, facilitating convenience for our clients, while also engaging in the sale of various products by highlighting their benefits. Additionally, I manage email correspondence, providing timely and clear communication to further enhance customer satisfaction. My commitment to delivering exceptional service makes a positive impact on our clients’ experiences.

Server

Couleur Café Madagacar

mars 2020 - mars 2022

2 ans 1 mois

Provide high quality service to customers •Adhere to all local and national liquor laws •Mix and serve drinks following set standard recipes •Greet guests in a timely manner and take orders •Process cash and credit card transactions following appropriate procedures •Maintain a safe and clean environment for guests and team •Carry out all tasks with attention to detail, cleanliness, and safety


Formation

EMIT, Inc.

Bachelor's Degree

2018 - 2020

2 ans 1 mois

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