Camelia Hebili
Spécialiste Support Client et Recrutement
Salary / Daily rate
Oran, Algeria
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Customer Support & Talent Acquisition specialist with 3+ years of experience in multichannel support and IT recruitment. Expertise in managing customer inquiries across major platforms (Shopify, Etsy, Amazon) and tech talent acquisition with proven track record in client satisfaction. Delivering exceptional customer experiences and strategic hiring solutions to accelerate your business growth.
Work experience
Customer Support Specialist
PAWNEE
Sep 2024 - May 2025
9 months
Remote, OR 97458, USA
Managed customer inquiries across platforms (Shopify, Etsy, Amazon) with a focus on quick response times and client satisfaction. Created and optimized Amazon product listings with effective SEO keywords, persuasive copy, and enhanced images to increase visibility and sales. Handled queries, order management, and return processing. Used built-in CRM tools and email platforms to track customer interactions, follow-ups, and retention strategies.
Tech recruiter @ PrimRecrut
PrimRecrut
Sep 2023 - Oct 2024
1 year 2 months
Toulouse, France
Skills: Système de suivi des candidatures · Recrutement IT · Acquisition de talents de niche · ATS
Customer Service Specialist
YB Marketing
May 2022 - Mar 2023
11 months
On-site
Visual branding and presentation. Product copywrite. Customer support (emails, instagram) Inventory tracking.
Agent centre d’appels
fidcallFreelance
Jun 2021 - Oct 2021
5 months
Algeria · On-site
Skills: Service client · Réception téléphonique · Gestion des e-mails
Education
Université Oran 2 Ahmed Ben Bella
Licence economie et gestion d'entreprise
2020 - Present
6 years 10 months
Université Oran 2 Ahmed Ben Bella
Master's degree
2021 - 2022
8 months