Camila Aljaro Zúñiga

Senior Business Program Manager

Salary / Daily rate

Brighton, Truro TR2 4HD, UK

Freelance

Languages

EnglishSpanish

About me

Intro

MBA-qualified Business Program Manager with 9+ years delivering complex IT and digital transformation projects. Proven track record of 95% on-time delivery, 30% risk reduction, and 20% cost savings across banking and fintech sectors. Specialized in program governance, stakeholder management, and cross-departmental initiatives that drive measurable business results.

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Work experience

Business Program Manager

RedCloud

Oct 2024 - Present

2 years 1 month

London, UK

• Delivered 5+ cross-functional projects with 95% on-time completion and 98% budget adherence, by proactively managing risks, scope changes, and resource allocation. • Improved project delivery speed by 20%, by defining clear project scopes and assembling cross-departmental teams with well-defined roles. • Reduced status update time by 40% and enhanced executive visibility, through the implementation of Asana for real-time tracking and structured reporting to leadership.

Program Manager

Itau Bank Chile

Jun 2019 - Oct 2024

5 years 5 months

Santiago, Santiago Metropolitan Region, Chile

• Redesigned IT project procedures, resulting in 95% adherence to timelines and budgets, by standardizing workflows and integrating collaborative planning tools. • Led project strategy and execution across 10 departments, which streamlined workflows and improved decision-making, through data analysis to identify bottlenecks and implement corrective actions. • Developed and implemented a risk management framework, achieving a 30% reduction in change-related issues, by conducting impact assessments and embedding mitigation plans at key project stages. • Reduced project expenses by 20%, by applying KPI-driven budget tracking and reallocating resources for maximum efficiency. • Coordinated training for 80+ team members, reaching 90% tool adoption within the first quarter, through role-based sessions, tailored learning materials, and structured follow-ups.

PMO Analyst

Bank of Chile

Feb 2015 - May 2017

2 years 4 months

Santiago, Santiago Metropolitan Region, Chile

• Managed a portfolio of 40+ projects, ensuring strategic alignment by conducting regular reviews and stakeholder engagements, resulting in 90% of projects aligning with organizational goals. • Monitored project expenses and enforced budgetary controls, using forecasting tools and variance analysis, achieving 90% accuracy in predicting financial trends and maintaining cost control. • Created and distributed tailored communication materials across all levels, standardizing governance frameworks and reporting templates, improving project delivery efficiency by 12%. • Led vendor negotiations and established transparent communication channels, focusing on service expectations and contract terms, generating an additional 10% in project revenue and enhancing service quality. • Supported project managers through all lifecycle stages, implementing standardized compliance checklists and training, achieving a 90% compliance rate and strengthening transparency and accountability.


Education

University of Sussex

Master of Business Administration - MBA

2022 - 2023

1 year 1 month

Universidad Técnica Federico Santa María

Bachelor of Engineering - BE

2009 - 2014

5 years 1 month


Licenses & certifications

Scrum Master Proffesional

Issued: May 2022

Certified by Certiprof

Agile Coach Certificate

Issued: May 2022

Certified by Certiprof

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