Camila Escobar

Swimwear - Ensured an attractive and commercial selection of products for the website. - Identified sales opportunities that lead to increase revenue by 20%. - Performed weekly and monthly reports. - In charge of Operations and Organic Marketing Optimization for e-commerce. - Monitored stock levels on digital channels. - Provided guidance to cross-functional teams regarding key products and categories for advertisement and product placement. - Implemented site updates based on marketing campaigns, commercial calendar and key product launches. - Managed the upload process and visual presentation of products.

- Developed and implemented a brand communication strategy, enhancing the customer experience, resulting in a 10% increase in service level rates. - Anticipated customer needs, delivering personalized guidance throughout the purchasing journey, resulting in an increase in revenue and customer loyalty. - Implemented data-driven strategies that reduced return rates and costs by 30%. - Analyzed customer insights to conduct improvement plans across areas. - Trained and supervised team members on company policies, procedures, and guidelines to provide high quality service and customer satisfaction.