Camila Zeni

Senior Product Project Manager | Agile & Scrum

Salary / Daily rate

Toulouse, France

Freelance, open to permanent contract

Can come onsite

Skills

Product ManagementCMSUX Product DesignE-LearningFullstack DevelopmentProduct StrategyProduct MarketingTesting & QAProduct OwnershipE-commerce WebsitesDesign ThinkingConsulting ITGo-to-marketCRMHotjarDesign SystemProject Management (PMO)WebsitesScrumConfluenceJiraGoogle AnalyticsSketchFigmaE-commerce CMSAgile CoachingA/B TestingWeb AnalyticsCanvaProject OwnerSEOUser ResearchData AnalysisAIAWS

Languages

Portuguese (Native)English (Fluent)French

About me

Intro

PMP® certified Project Manager with 15+ years leading complex digital transformations and product launches. Successfully managed multi-million dollar projects including O2O platforms and CMS migrations serving 500+ users at major e-commerce companies. Expert in Agile/Scrum methodologies, stakeholder management, and delivering measurable business results.

Links

Work experience

Professional development

Career Break

Aug 2023 - Present

3 years 3 months

Toulouse, France

• Currently developing an online art business on Etsy, combining entrepreneurial initiative with AI-powered tools to support branding, product description writing, market research, and store setup. • Advanced English Immersion (London) - Focused on professional communication. • Participation in three complementary courses: - AI in Business (Tera, 17h, Jun 2024) - Leadership and Business Strategy (Tera, 28h, Mar 2024) - Advance Your Skills as a Project Manager (LinkedIn Learning, 6h, Feb 2024) • Leadership in artistic projects (collaborative studio and solo exhibition). • Volunteered for À Flor da Pele Project, actively creating therapeutic hand-stitched dolls for hospitalized children and elderly people with Alzheimer’s, demonstrating social commitment and attention to detail. • Ongoing study of agile methodologies and tools, including Jira, Confluence, Figma, Miro, and Trello.

americanas s.a.

Dec 2016 - Jul 2023

6 years 8 months

Rio de Janeiro, State of Rio de Janeiro, Brazil

Senior Product Project Manager

Feb 2023 - Jul 2023

6 months

Rio de Janeiro, State of Rio de Janeiro, Brazil

Main activities: • Responsible for the CMS (Content Management System) and operational tools related to traffic, profitability, and sales conversion projects. • Leadership in managing projects involving front-end, back-end, full-stack developers, engineers, and data scientists. • Meetings to define projects with stakeholders. • Backlog prioritization and roadmap development for projects and products. • Approval of technical team solutions, validation of deliverables, and release to production. • Conducting all SCRUM ceremonies. Main projects and results: • Transition from IT to the Business area, with experience in managing new projects and products, including Recommendation (Rich Relevance), Push Notifications, Transactional Emails, Affiliates, Segmentation, Data Engineering, and Data Science for the algorithms in use. • Implementation of Scrum methodology for the 5 new development teams.

Product Project Manager

May 2019 - Jan 2023

3 years 9 months

Remote, OR 97458, USA

Main activities: • Responsible for the CMS (Content Management System) of the Americanas, Submarino, Shoptime, SouBarato, Americanas Empresas, and Amercado websites. • Leadership in managing projects composed of full-stack developers. • Communication of tool updates through the company's Workplace platform. Main projects and results: • Spacey Project - developing a new CMS (Content Management System) for the company, considered a full-cycle project with platform migration. It involved over 1 year of development and 1 year of implementation across the company, accompanied by the application of a Change Management plan. The new tool significantly improved usability and operational agility, in addition to introducing new features that enhanced its efficiency, with an average of 500 users operating the system. • Redirect Project - development of a new Redirect tool for SEO, featuring the implementation of new capabilities that enabled report extraction, advanced search features, and prevention of Redirect overlaps, which were not previously possible. An end-to-end project with platform migration, transitioning from "as-is" to “to-be.” • Menu Project - development of a new UX and front-end for the company's market structure control tool, enabling the registration and assignment of products to one or more website categories. An end-to-end project with platform migration, transitioning from "as-is" to "to-be."

Senior Product Manager

Dec 2016 - May 2019

2 years 6 months

On-site

Main activities: • Responsible for Checkout, followed by Discovery and Product Page. • Alignment meetings to define requirements and project monitoring to identify new opportunities with stakeholders and technical teams. • Management of projects involving front-end developers and coordination with back-end teams for backlog prioritization. • Collaboration with development teams, using the agile Scrum methodology and facilitating ceremonies. • Communication of changes and updates across the company. • Monitoring KPIs for all projects. • Work encompassing all the company's brands, including Americanas.com, Submarino, Shoptime, SouBarato, Americanas Mundo, Americanas Empresas, branded cards, AME, and Prime. Main projects and results: • Leadership of the company's first O2O (Online-to-Offline) project, "Pick Up in Store," enabling customers to make purchases online and collect their products at a store of their choice. This initiative resulted in increased sales and provided customers with an additional convenience option for their shopping experience. • Leadership in improvements and new implementations, primarily focused on conversion. • Deliveries for Desktop, Mobile, and App. • Execution of various A/B tests by the Front-End team.

User Experience Specialist

FreelanceFreelance

Apr 2014 - Dec 2016

2 years 9 months

Remote, OR 97458, USA

Companies from the following sectors: banking, website hosting, employee wellness apps, healthcare, telecommunications, education, and chemical industries, including one startup and the rest being large-scale enterprises. Main activities: • Development of wireframes and prototypes, heuristic analyses, MVPs, research project work involving user interviews, usability analyses, and project development for Desktop, Mobile, and App. Main projects and results: • Bank Custody project between Bradesco and AG2 Publicis Modem, enabling Bradesco clients to perform Bank Custody operations online, resulting in digital transformation and a significant reduction in operational costs in this area. • Redesign of Locaweb's institutional website, resulting in a more attractive site for service purchases, driving new sales, and providing a better experience for visitors. • Project for the Gogood app, a startup focused on human resources aimed at encouraging physical activities, which led to investments in the business. The startup was consolidated, received investments, and was accepted into two incubator programs, including one in Silicon Valley. In December 2022, it received significant funding and aims to compete with a major player in the Brazilian market. • Unimed Foundation for the company Saiba+, working on the comparative analysis of usability and content between Unimed's website and its competitors, with the goal of identifying improvements. • Vivo for Insitum’s Company, conducting investigative and confidential research where users evaluated the hypothesis of a new service, which was later implemented as iCloud. • FGV Portal and Ibeu website for People Interactive, working on the complete redesign of both sites, which required meetings with the client to gather requirements, and approval of UX and content. • Agribusiness app for Basf. UX work for an app dedicated to planting and harvesting, with tools for cultivation calculations and weather forecasts.

Senior Project Manager

Embraer

Sep 2011 - Mar 2014

2 years 7 months

São José dos Campos, State of São Paulo, Brazil

Main activities: • Responsible for project management involving external companies and consultants. • Preparation of documents for third-party company bids, meetings with stakeholders, validation of prototypes, layouts, and development deliverables, covering the entire project lifecycle, from company hiring to final delivery. Main projects and results: • Embraer Executive Jets - website development project for after-market clients in Executive Aviation. The project involved a comprehensive process from prospecting through development, delivery, and post-delivery of aircraft, enabling numerous process improvements. • FlyEmbraer Project - development of a new section on the website for the aircraft maintenance parts pool, offering more self-service options and a new parts tracking service. This resulted in improved user convenience and reduced operational costs for services previously handled through the call center. Managed all project stages, from planning to final delivery, ensuring the initiative's success.

Information Architect Consultant

Self-employedFreelance

Feb 2010 - Aug 2011

1 year 7 months

São José dos Campos, State of São Paulo, Brazil

Information Architect / Product Owner

UOL

Jul 2008 - Jul 2009

1 year 1 month

On-site

Account Manager

RAPP

Jun 2007 - Mar 2008

10 months

On-site

Project Manager

Cadmus IT Solutions

Sep 2005 - Jan 2007

1 year 5 months

On-site


Education

FGV - Fundação Getulio Vargas

Master of Business Administration - MBA

2012 - 2014

2 years 1 month

Pontifícia Universidade Católica de Campinas

Bacharelado em Arquitetura e Urbanismo

1993 - 1997

4 years 1 month

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