Camille Ganzin

As PM in the AI Engagement squad, I led the design and rollout of AI-powered features embedded in conversation flows (AI Conversation Starters, AI Copilot). I ran structured discovery sprints and launched fast-paced experiments in close collaboration with tech squads, CSMs, and business stakeholders. 🚀 Key achievements: • +60% conversations generated within 3 months • +20% conversion rate on conversational journeys • Facilitated cross-squad workshops to prioritize high-impact features for adoption and revenue

I work as part of a UX/UI Designer training program, supporting learners on topics related to Discovery, UX, and UI Design. My role is to bring a pragmatic, product-oriented approach through: Discovery & UX Research: User interview techniques, needs analysis, experience mapping, and user journey design. UX Design: Information architecture, wireframing, and ergonomic interface design adapted to user needs. UI Design: Design systems, visual principles, and best practices to create impactful and intuitive interfaces. Tools & Methodology: Hands-on training on Figma, prototyping, and concept validation. The goal is to train designers capable of creating effective digital products, integrating both business and user needs from the very first design stages.

Helping small businesses digitize their customer journeys and improve online performance. 🚀 Sample projects: • +30% conversion for a local flower shop via Shopify + Zapier automation • Built full sales funnel and member platform for an infopreneur (Notion + automation stack) • Tool selection & setup for CRM, client portals, and workflows for artisans & freelancers

Owned the subscription journey and self-service portals for +1000 broker partners. Redesigned onboarding flows and digitized high-stakes regulatory processes. 🚀 Key achievements: • Reduced subscription process from 3 weeks to under 10 minutes • +45% conversion on self-service features (certificates, declarations) • +25 NPS points on client portal • Structured data-driven product rituals and set quarterly OKRs

Bitcoin-based Open Source funding platform – May 2024 During a product transition phase, I supported 3 Product Designers in taking over responsibilities following the first PM’s departure. 🚀 Key actions: • Rebuilt product rituals and clarified team roles • Implemented a quick-win logic and prioritized backlog, reducing uncertainty within 2 weeks

Led discovery and delivery of AI-powered features to improve support agent productivity on the Desk interface. Features included AI-assisted writing, product recommendations, and guided workflows. 🚀 Key achievements: • Faster message composition via smart suggestions • Reduced product search time and improved upsell through AI recommendations • Streamlined agent workflows and reduced time-to-resolution

Led discovery and UX work on checkout flows (cart & payment). Ran merchant interviews, behavior audits, and delivered actionable UX improvements. 🚀 Key achievements: • -10 to -15% cart abandonment on targeted flows • Improved error messaging and form validation

Worked on performance optimization and GDPR-compliant cookie management. 🚀 Key achievements: • 30% average page load time • Custom cookie banners reducing legal exposure for enterprise clients

Led product core evolution and launched new modules (digital signage, visitor management, workplace apps). 🚀 Key achievements: +40% employee efficiency +10% client satisfaction -20% internal email volume Collaborated with teams at Renault, Thalès, PwC, and more

First PM in the company. Managed end-to-end product lifecycle, migrated platform from Flash to AngularJS, and launched ideation module. 🚀 Key achievements: +30% employee productivity +40% positive perception of workplace well-being -64% internal emails thanks to collaborative tools

💫🙋‍♀️ My role was to: ➡ Design and develop custom websites and applications with a mobile-first approach ➡ Create responsive interfaces using HTML5, CSS3, Sass, Less, and Bootstrap ➡ Build interactive features with JavaScript, jQuery, AngularJS, Backbone ➡ Develop backend solutions with PHP5, MVC framework (Bottle), WordPress ➡ Handle web design, UI ergonomics, and visual consistency across projects ➡ Manage the entire project lifecycle: design, development, testing, delivery ➡ Use Git for version control and Pleeease for asset optimization 🌐🤝 Technical environment: Front-end: HTML5, CSS3, Sass, Less, JavaScript, jQuery, AngularJS, Backbone Back-end: PHP5, MVC Framework (Bottle), WordPress Design & UX: Web Design, Responsive Design, UX Best Practices Tools: Git, Pleeease, Bootstrap Methodology: Mobile First, Project Management