Camille Guillemot
Gaming Safety & Fraud Prevention Manager
Salary / Daily rate
Marseille, France
Freelance
Can come onsite
Skills
Languages
About me
Intro
Gaming industry expert with 5+ years of experience in product management and anti-fraud strategies. Former Ubisoft Experience Manager specializing in player safety, fraud prevention, and community protection. Currently driving innovation in gaming security and player experience, with proven success in implementing anti-toxicity solutions and protecting millions of players worldwide.
Work experience
Product Manager
Digital Virgo
Feb 2025 - Present
1 year 9 months
Aix-en-Provence, France
Gaming Department Manager
Bodyguard.ai
Sep 2022 - Dec 2023
1 year 4 months
Marseille, France
I assist actors of the Gaming industry in their journey fighting toxicity. Our expertise allow us to tailor our technology to the needs of your game or project to suit the spirit of your community. Protect your teams, your games and your players, starting today! Sales operations for the Gaming department. Lead projects to increase the company’s knowledge of the industry, improve the product and make sure it answers the challenges linked to the specificity of the Gaming industry. Work in collaboration with the technical and product teams to improve the technology ensuring the durability of our technology Lead projects to raise awareness around the importance of players’ protection against malicious behaviours (roundtables, podcast, presentation....)
Ubisoft
Oct 2018 - Oct 2022
4 years 1 month
Newcastle upon Tyne, UK
Games and Services Experience Manager - Fraud
Sep 2021 - Oct 2022
1 year 2 months
Newcastle upon Tyne, UK
Lead projects to implement strategies aiming at limiting the impact of fraudulent activities (phishing, brute force hacking, social engineering...) on our players. Creation of new internal processes, and management of the internal knowledge base for the customer services center. Collaboration with external team to optimise and reinforce internal processes to guarantee players' online safety.
Services Operations Specialist - Fraud Specialist
Oct 2019 - Oct 2021
2 years 1 month
- Leading projects to implement strategies limiting internal fraudulent activities. - Leading projects to protect our players' data and accounts from malicious attacks. - Bring my expertise to help solving cases for players being impacted by fraudulent activities. - Bring my expertise and knowledge to help deliver and launch new services - Bring my expertise as a Fraud Specialist and Customer Support member on the impact of fraud on players to help implement new strategies to reduce it.
Technical Support Agent
Oct 2018 - Oct 2019
1 year 1 month
- Providing exceptional customer service to our players by troubleshooting and resolving all technical issues. - Demonstrating a deep knowledge of Ubisoft products and process. - Taking personal ownership and providing an exceptional player experience as measured through CSAT and internal SLAs. - Supporting new projects and the wider business as and when required
Enseignante
Acadomia
Apr 2018 - Aug 2018
5 months
Hôtesse/animatrice attraction
Disneyland Paris
Oct 2015 - Oct 2017
2 years 1 month
Education
University of Paris I: Panthéon-Sorbonne
Bachelor Degree
2017 - 2018
1 year 2 months
Université Paris-Est Marne-la-Vallée
Bachelor Degree
2014 - 2017
3 years 2 months