Carlo Di Benedetto

Digital Product Manager | Scrum Master

Salary / Daily rate

Italy, TX 76651, USA

Freelance, open to permanent contract

Skills

Product ManagementScrum

Languages

EnglishItalianSpanish

About me

Intro

Product Owner & Scrum Master with 5+ years building digital platforms across retail automation and e-commerce. Currently co-founding TrusPet, an innovative pet care platform connecting owners with certified professionals. Expert in Agile methodologies, product roadmapping, and stakeholder management delivering user-focused solutions.

Links

Work experience

Co-founder

TrusPet Company

Nov 2024 - Present

2 years

TrusPet è una piattaforma innovativa che connette i Pet Owner con Pet Sitter certificati e professionisti qualificati. La nostra mission: Offrire soluzioni sicure e affidabili per tutti i bisogni dei vostri amici animali, creando una connessione tra pet owners e i migliori professionisti e appassionati del pet care. La nostra vision: Sogniamo un mondo in cui ogni pet owner possa trovare la cura perfetta per il proprio compagno di vita, con la certezza di qualità, fiducia e passione.

Project Manager for Educational Services

Corso Project ManagementFreelance

Jun 2024 - Jul 2025

1 year 2 months

Remote, OR 97458, USA

- Responsible for managing and mentoring educational projects related to project management - Preparation of educational materials

Product Owner | Iberian market

Gilbarco Veeder-Root

Nov 2023 - Dec 2024

1 year 2 months

Remote, OR 97458, USA

- Responsible for the full portfolio of retail automation products based on Passport X, including Point of Sale (POS), Head Office System (HOS), Back-office System (BOS) and value-adding services - Represent interests of key stakeholders within the organization and will be responsible for establishing, prioritizing, and conveying product and service needs

Product Owner

Loyal Guru

Feb 2020 - Dec 2023

3 years 11 months

Mexico City, CDMX, Mexico

- Define the product’s vision, road-map and growth opportunities working with stakeholders - OKRs definition and implementation - In charge of maintaining the Product Backlog, writing and prioritizing user stories and epic stories - Research and analyze the market, the users, and the roadmap for the product

Product Owner

Connected Health Services S.L.

Sep 2019 - Jan 2020

5 months

46179 Aras de los Olmos, Valencia, Spain

- In charge of maintaining the Product Backlog, writing user stories and epic stories - Owner of the user stories business value and their priority - Define acceptance criteria for user stories, and validate sprint deliveries - Establish the Software Development Plan

Garage Labs

Aug 2018 - Jul 2019

1 year

Santiago, Santiago Metropolitan Region, Chile

Chief Operations Officer

Nov 2018 - Jul 2019

9 months

Santiago, Santiago Metropolitan Region, Chile

- Product Management covering the role of Product Owner - Monitoring of the key moments of each project and support to the team members - Implementation and monitoring of KPI performance and Customer Experience - Support of Marketing & Sales department

Product Owner

Aug 2018 - Dec 2018

5 months

Santiago, Santiago Metropolitan Region, Chile

- Management of software development and implementation projects - Collection of information on new and current software projects that the company carries out - Communication with customers at key points in project development, to keep the information flow agile and continuous

Maxi Zoo Italia S.p.A.

Apr 2016 - Dec 2017

1 year 9 months

Milan, Metropolitan City of Milan, Italy

Marketing Analyst

Oct 2016 - Dec 2017

1 year 3 months

Milan, Metropolitan City of Milan, Italy

- Creation of promotional signs for the entire sales network (90 stores) - Competitors analysis (E-commerce, Pricing) - Product advertising campaigns analysis (Radio, Outdoor) - Customers Database management and Customer Care activities support

Marketing Analyst Intern

Apr 2016 - Oct 2016

7 months

Milan, Metropolitan City of Milan, Italy

- Management of quantities and distribution areas of the national paper flyer - Customer Datase management - Reporting, ensuring that all reports and analyzes are consistent, targeted and relevant

Customer Experience Analyst Intern

Sky Italia

Oct 2015 - May 2016

8 months

Milan, Metropolitan City of Milan, Italy

Within the Customer Experience Analysis structure, I was responsible for monitoring and analyzing the NPS, the indicator that measures the Customer Experience through their life cycle, to identify areas of improvement related to the entire Sky universe.


Education

Startup Geeks

Startup Builder 16

2024 - 2025

5 months

Università Cattolica del Sacro Cuore

Master of Science - MS

2013 - 2015

2 years 1 month

Università Cattolica del Sacro Cuore

Bachelor's degree

2009 - 2013

4 years 1 month

Bloomsbury Institute London

LaTE

2012 - 2012

1 month

Liceo Classico "T. Gargallo" , Siracusa

2004 - 2009

5 years 1 month

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