Caroline Dumont

Lead UX @Fabrique by EDF https://espace-client.edf.fr/ 👉 Within La Fabrique By EDF, I'm the Lead UX of Horizon program, dedicated to the digitalization of the entire customer area of the EDF individual customer website, designed in Mobile First.

Product design consulting assignments. Clients : 👉Kolecto (Fabrique by CA) : UX/UI design Rethinking the experience of managing freelancer invoicing on a platform 👉 Nova Onda Catering: UI / UX overhaul of V2 website (in production) and integration on Shopify 👉 Chez Tartar. fr : UI design des campagnes digitales 👉 Liligo.fr: UX optimisation of the key results page to improve product performance.

👉 Management of product portfolio and Squad teams (PM, PrD, Dev) UX/ UI Projects : Zen Modular, Good Circle, Bloxity, Magic, Neo Momentum / Atlantech, Papisy 👉 Product strategy and design, brand platform, roadmap and delivery 👉 Product strategy and design, brand platform, roadmap and delivery Mentoring of co-founders, workflow organization, review of startup applications, startup ideation (Impact & Fintech) 👉 Skills: Product launch - Product design - Strategy - Product development - Positioning

Ethic Hunt is a french marketplace that promotes designers and a selection of high-end pieces in women's responsible fashion. Website : www.ethichunt.com Key missions : 👉 Gestion du produit / Project management : To manage and develop the platform B2B2C (supply chain, prospection of designers, CRM). 👉 Artistic Direction : To help independant brands to emphasize their own branding (product design, photography, videos). 👉 Events : To evangelize the ethical fashion to women in order to guide them to buy better by organizing strategic events example : pop-ups @ La Grande Epicerie, Point Physique, Hilton. 👉 Community Mangement : To empower the talents of our partner fashion designers in sustainable fashion by creating contents and federate a strong community on social media (Tiktok, Instagram, Facebook). 👉Talks/ Speakers : To give voice to committed women customers who voted a fairer fashion by organizing talks example : The Conscious Festival

👉 Management of Happn Design Studio composed by 4 product designers and 1 copy strategist. 👉 Recruitment of the new collaborators (UX researchers). 👉 Digital Branding : In partnership with the AD, in charge of the monitoring and design of Happn Rebranding. 👉 Design Process : Implementation of design process in collaboration with lead PMs. 👉 Design Strategy x Product strategy : Definition of UX x UR strategy (cf.double diamand strategy).

Product design consultant for several brands belonging in Real Estate, Insurance, Gaming, Food & Beverages Clients won : 👉 Notaires.fr (currently) 👉 Mano Mano 👉 Betclic (from February 2020 to January 2021), 👉 Start-up studio Nexity (4 months of incubation), 👉 Lab BNP Cardiff (Design sprint), 👉 Danone / Publicis Media Group (3 weeks for a MVP), 👉 Groupe Covéa (1 month of UX Research / Design Thinking), 👉 Groupe Réside Études (3 weeks for a MVP on mobile)

Lead designer in freelance for 2 main references : 👉 Project 'Connected mirror' for Guerlain (UI UX design) - LVMH, 👉 Ecommerce project for the luxury brand Maison Marcheval on Shopify (UX design : ideation & ergonomy workshops, design of wireframes )

Lead UX in the design and development of the brand's omnichannel platform (home delivery, click and collect, loyalty, payment, etc). 👉 Rebuild of Franprix BO eXperience for administrators. 👉 UX UI Franprix Back-office connected to M-Franprix mobile application. Project in AGILE (Scrum). > Ideation workshops conducted : card sorting, six to one, empathy map > UX UI production : wireframes and mockups in responsive design based on Material design system

Head of Design of the first insurance product built by Salesforce with DXC Technology. 👉Store : https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000ErDhDUAV 👉Ad : https://www.youtube.com/watch?v=in1Wj4W2KZ8 👉2 clients won : CNP Partners (Italia), Covea (France) 👉First product by Salesforce and DXC Technology dedicated to the Insurance sector. Multi back-offices platform built with Lightning Design system of Salesforce. 👉From quote to claims, pre-integrated to DXC’s latest admin systems or easily integrated to your legacy systems. Engage the consumers & distributors with sophisticated omnichannel user experience.

Design consultant for DXC Technology, I accompanied various CAC-40 brands in digital transformation, change management and UX / UI design. Clients won : 👉La Poste (projet terminal pour les guichetiers Smartéo), 👉Natixis ( projet Natixis Asset Management ) 👉 Salesforce (projet DXC Omnichannel for Salesforce) 👉Agirc Arco ( Back office pour les gestionnaires )