Cédric 👔 Compagnon

✅ Mentored and shaped product managers, achieving 4.9/5 ROI score by conducting 3,080+ personalized coaching sessions on product vision, UX, Lean research, prototyping, backlog management, and Agile transformation. ✅ Trained 156 professionals in Scrum and Product Owner certification, achieving 95% success rate for employees at L'Oréal, BNP, and ENEDIS; cultivated innovation and market awareness mindset.

✅ Gathered, analyzed, and formalized business requirements using a structured process‑modelling approach to create clear, actionable specifications that aligned stakeholders and reduced delivery risks for the new Bell portal. ✅ Architected the functional and technical design of the IAM system Okta - Auth0 for Bell's new platform by conducting comprehensive business requirements gathering, enabling seamless identity management integration and reducing access provisioning time by 40%. ✅ Led a team of 6 developers to implement progressive profiling and API unification across multiple platforms, driving data‑driven product decisions and increasing customer data accuracy by 35%.

B2B SaaS Solutions for incident and crisis management, emergency­ notification and business messaging. ✅ Drove €20M ARR in 2021 by leading a 5-engineer team to develop an ISO/IEC 27001-compliant alerting platform integration with BPMN, prioritizing mobile-first design and accessibility. ✅ Cut customer churn by 20% in Luxembourg by redesigning customer success feedback loops using PowerBI data, resolving 60% of support tickets through improved documentation. ✅ Accelerated product migration by consolidating 76 overlapping features into a unified roadmap, reducing functionality gaps by 85% post-merger. ✅ Data-Driven Roadmaps: Leveraged A/B testing to prioritize features, increasing upsell revenue by 12% for F24’s premium product tier. ✅ Accelerated time-to-market by 50% for critical features through cross-team mentorship using Design Sprints with backlog prioritization frameworks. ✅ Slashed operations costs by 40% by optimizing backend provider routing, enhancing SMS delivery accuracy by 22% through cost-performance analysis.

✅ Ensured PSD2 compliance across 900+ user stories by coordinating legal and engineering teams, supporting Enterprise Architect communication during T24 migration.

✅ Revamped a 12-year-old BPMN legacy product by redesigning the full UX and customer journey through on-site user interviews, leading a 4-engineer team to modernize the platform and boost perceived product value ahead of a successful M&A negotiation ✅ Ensured GDPR compliance across 200+ user stories by coordinating engineering teams, avoiding €500K in potential fines annually.

✅ Democratized online art market by connecting artists 90% more easily to customers; demonstrating strategic entrepreneurial vision and customer-centric approach. ✅ Developed the solution as a software developer, by learning PHP and JavaScript to get the things done. 🏆 Won first place out of 12 teams in Startup Weekend of Metz 2016

✅ Developed secure network infrastructure to protect against cyberattacks and intrusions by confi guring switches and adhering to Cosmic Top Secret security protocols ✅ Established telecommunications systems from scratch for the Quick Reaction Force, reducing response time by 40% during enemy confrontations ✅ Enhanced army network security by 60% through the implementation of advanced cryptographic protocols during the NATO Citadel Guibert exercise