Cedric FAVERO

Fractional COO/CXO | Operations | Strategy | Product | Customer & People Experience

Salaire / Taux journalier

Paris, France

Freelance

Peut venir sur site

Expertises

OpérationsCustomer SuccessDirecteur PeopleService clientCommunity managementProduct ManagementRecrutementStratégie & Consulting

Langues

Français (Maternelle)Anglais (Courant)

À propos

Introduction

Customer Experience, Operations, Employee Engagement, Community, Product & Strategy.

Liens

Expérience de travail

Fractional COO/CXO

WeekAwayFreelance

févr. 2024 - Présent

2 ans 9 mois

Paris, France

Helping to scale an innovative platform for hybrid workers where you can find a regular room or apartment close to your office for your onsite days #hybridwork #flexliving #commuting #futureofwork

COO/CXO

NeedHelp

janv. 2021 - déc. 2023

3 ans

Paris, France

Operations, Customer Success, Supply, Product, People, Strategy & Impact

VP Marketplace Operations

Privateaser

sept. 2018 - déc. 2020

2 ans 4 mois

Paris, France

Executive Committee, Strategy and Roadmap, OKR Definition, Tribe Leadership, Operations Management, Hiring and Scaling Teams, People Management, Employee Engagement....

Head of Community Relations

BlaBlaCar

juil. 2011 - juil. 2018

7 ans 1 mois

Paris, France

Built the whole customer service for the company, worked hands in hands with the product team building rock solid tools and homemade technology, supported growth in 22 countries and for a memberbase up to 60M (Spring 2018), helped with the monetization of multiple countries, hired and made grow 125+ people around me, won prizes and brought innovative projects hands in hands with the community. Happy and proud to have helped BlaBlaCar being the unicorn it is today :)

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