Celine Grelard

Senior Project Manager | Change & Programme Management

Salary / Daily rate

Montpellier, France

Freelance, open to permanent contract

Can come onsite

Skills

Consulting ITProject Management (PMO)ScrumAgile CoachingE-LearningCustomer CareAzureProduct StrategyTesting & QAProduct OwnershipCRMWebsitesConfluenceJiraBusiness DevelopmentBranding StrategySalesforceGoogle AnalyticsWeb DesignStrategy & ConsultingWordPressAsanaGrowthEvent ManagementCommunity ManagementActive CampaignCanvaProject OwnerERPSAP ERPMicrosoft Dynamics 365Marketing StrategySEOData AnalysisCoaching

Languages

EnglishFrenchGermanPortugueseSpanish

About me

Intro

Senior Project Manager with 15+ years delivering critical healthcare, tech & infrastructure projects across NZ. Recovered multiple failed projects, led COVID response initiatives, and transformed teams with 100% delivery success. PRINCE2 certified PM specializing in rapid recovery, stakeholder management, and complex system implementations.

Links

Work experience

Founder Coach of an innovative & life changing wellbeing method | A HEART ENERGY

Celine GrelardFreelance

Jun 2015 - Present

11 years 5 months

Remote, OR 97458, USA

1-on-1 online coaching, with customised sessions and a 12 step programme. I have already coached clients from 14 countries since 2015. For High Achievers and High Professionals No more burn out, there’s a better way through the leadership of the heart, development of your intuition and emotional intelligence. Your performances and results will shine, you will find yourself, clarity, awareness, purpose and ultimately happiness, freedom and peace.

English Language - Tutor

Nelson Marlborough Institute of Technology (NMIT)

Jul 2024 - Dec 2024

6 months

Nelson, New Zealand

Certified TEFL, specialist grammar and CPE, TESOL certifications. Taught Level 1 English to adult students including vulnerable students

Senior Project & Event Manager (Volunteer)

La French Tech New Zealand

Aug 2023 - Dec 2023

5 months

Auckland, New Zealand

- Managed the 2023 French Tech NZ Awards night to celebrate New Zealand and France leadership in Technology and Innovation and the 10 years anniversary of La French Tech globally with La French Tech NZ Board

Programme Manager | Power Bi

Downer New ZealandFreelance

Nov 2021 - Dec 2021

2 months

Auckland, New Zealand

• Managed MVP in an accelerated timeline working closely with the Business Owner, led and supported UAT and delivery of the Financial Analytics Hub reporting in PowerBi • Led the change and communication for executive and general managers stakeholders

Senior Project Manager | Web App

Waitematā District Health BoardFreelance

Jun 2021 - Dec 2021

7 months

• As the overall PM, rolled out WDHB and CMH MVP integrations of new app online ACC forms for better patient care and stakeholders with Go Live support and managed risks and issues • Managed planning, budget, registers and ensured requirements delivery and testing, and system stability in very complex environments and multiple large integrations • Transformed silo work to a collaborative and team approach and co-managed WDHB change management activities including communication, engagement and training • Recovered ACC eLodgement complex Project with no success path 6 months in and bridged numerous gaps across all streams. Led best approach under budget constraints

Auckland DHBFreelance

Nov 2020 - May 2021

7 months

Auckland, New Zealand

Project Manager | Business Analyst - NRHCC Vaccination Website (Covid Response)

Feb 2021 - May 2021

4 months

Auckland, New Zealand

• Led very urgent MVP HTML website business requirements, planning, design, quality assurance and Go Live delivery in days instead of weeks with the project teams and vendors • Managing quality of weekly content updates and communication across stakeholders • Leading website Phase 2 business requirements workshops, planning and quality design via daily Scrums and managing project activities till Go Live with project

Project Manager | Business Analyst - Workforce Planning & Roster Project | SaaS (COVID Response)

Nov 2020 - May 2021

7 months

Auckland, New Zealand

Never been done timeline in the world of SaaS solution for COVID response in New Zealand. • Very urgent MVP, set up, developed and lead requirements and SaaS implementation of 4 to 6 months in 2.5 weeks to Go Live delivery for the Border facilities clinical staff • Rolled out to additional border's facility and airport workforce urgently, carried out payroll mapping, delivered training to workforce managers and ongoing support • Delivering Phase 2 additional workforce rollouts, and led business requirements for self service automation, system requirements, configurations, training and testing • Acting Product Owner and Business Lead, leading system strategy and improvement

St John New Zealand

Mar 2019 - May 2020

1 year 3 months

Auckland, New Zealand

ICT Project Manager | HTS CAD

Mar 2019 - May 2020

1 year 3 months

Auckland, New Zealand

• Provided system stability for DHBs and Patient Transfer Services, managing the direction change of the project with Board once gaps and breaches were highlighted • Recovered HTS CAD Project (4th PM) taking over Senior PM, chaos and confusion, and transformed team and morale into positive delivery at 3 weeks to Go Live • Navigated challenging relationships and issues; and managed milestones, finances, risks and issues, solutions and delivery of UATs, 3.22 Upgrade and PTS Web Failover • BAU Ops - Investigator of repeatable crashes, reportable event; managed application resolution, risks and mitigations delivery and drafted BCP from scratch for COVID19

ICT Project Manager | PayGlobal (PG) 2020 March Upgrade

Feb 2020 - Mar 2020

2 months

Auckland, New Zealand

• With no historical background, recovered unknown chaos to clarity and delivery in 3 weeks leading a discovery, implementation and delivery phases with Agile approach • Managed TAs and DBA activities, risks and issues, stakeholders communications, MS / SQL and DB migrations changes with upgrade cycle QA, Pre Prod and Prod

ICT Project Manager - TeleInnovation GoMobile Medical Alarms

Sep 2019 - Mar 2020

7 months

Auckland, New Zealand

• Managed project Agile delivery within 3 week of Go Live with ICT teams, Solomon Finance system, Vault (Salesforce) and Testing for TeleInnovation / Telecare • Guided the business through the project requirements and decisions in alignment to the product Go Mobile product Launch, product recall and relaunch

ICT Project Manager | Supporter Scheme Price Update

Sep 2019 - Dec 2019

4 months

Auckland, New Zealand

Key Deliverables: • Delivered successfully SS changes with Finance, Vault and Web SMEs, risks & issues, governance, stakeholders, testing cycle and delivery at 3 weeks to Go Live

Coordinators Manager | Senior Programme Coordinator – Life Insurance Transition

ANZ

May 2018 - Oct 2018

6 months

Auckland, New Zealand

• Set up structure, stakeholders support (70) and managed and mentored 2 coordinators • Managed confidential project mailboxes, SharePoint, two secure document systems and other tools, governance, onboarding, work allocation to coordinators and delivery • Managed Steering Committee packs and minutes, milestones schedules, risks and issues, finances, resources and registers, communications, stakeholders and vendors

Business Laser Coach - Build Your Brand

Regan Hillyer International

Jul 2016 - Mar 2018

1 year 9 months

Worldwide

• Coached online professionals and entrepreneurs, exposed to eight countries

IT Project Manager | Junior PM | DiSCOVER (DMS) and WiLDCAT (CRM) projects

Auckland University

Jul 2017 - Oct 2017

4 months

Auckland, New Zealand

• Recovered 2 projects and finances for the Go Live delivery to closure phases, and managed a team of 3 BAs as PM, documentation, resources, contracts and reporting • Managed project schedules, stand ups, risks and issues, deliverables, budgets, workshops and guided teams through best practice and proactive approach

NZ Transport Agency

Sep 2015 - Jul 2017

1 year 11 months

Auckland, New Zealand

Project Manager | Programme Coordinator | Waterview Tunnel Integration National Incident System, ITE

Jan 2016 - Jul 2017

1 year 7 months

Auckland, New Zealand

Waterview Tunnel is the largest public infrastructure project in New Zealand. • NZTA Key contact with WCA; managed finances, contracts with multiple project, risks and issues, time approvals, undertaking funding requests and stakeholders • Guided project managers, comms and change manager, trainer with best practices, and ensured tracking management and coordinated key stakeholder management • Led autonomously project activities, ensured and advised on best practices and strategies, delivery, implemented processes, documentation, resource management

Programme Coordinator | Better Ways of Working

Sep 2015 - Jan 2016

5 months

Auckland, New Zealand

• Managed finances, meetings, documentation, resources, onboarding, assets, queries, timesheeting, risks and issues, reporting and recovery for the Programme Manager • Assisted change and communication managers, project managers and key stakeholders, published blog updates, key activities and resolutions

Fonterra

Oct 2013 - Oct 2015

2 years 1 month

Auckland, New Zealand

Project Coordinator for Data Centre Migration Project

Feb 2015 - Oct 2015

9 months

Auckland, New Zealand

• Managed project finances, reporting, resources, approvals and meetings, POs, vendor, assets and tasks management for Data Centre relocation and reconciliation

Programme Coordinator, Junior PM Global Ops & Ingredients Improvement; Govt Risk & Compliance; Lync

Feb 2015 - Jul 2015

6 months

Auckland, New Zealand

• Managed key stakeholders, invoice approvals; projects documentation setting up SharePoint, resources allocation, contracts, assets, reports, risk and issues registers • Managed NZMP SP&S Stabilisation, OF & SS, Global Design SP&S, GOII 6 streams, GSI plans, finances, resources, assets, SharePoint, ELS and travel; mentored PMs • Recovered 6 weeks in Post VSO and CFO Approvals, managed complex SAP workflows, CAB approvals, folders, prioritisation and solutions and governance packs and minutes

Programme Coordinator - Recoveries; Sunshine; Global Supply Planning & Scheduling & Post VSO, FBNZ

Oct 2013 - Jul 2015

1 year 10 months

Auckland, New Zealand

Training Coordinator & more - HP Service Manager Programme iSMART (High Profile) Awarded Local Govt

Auckland Council

Oct 2012 - Oct 2013

1 year 1 month

Auckland, New Zealand

• Led and assisted solutions and delivery alongside process business owners for continuous quality improvement system-related change training via OCM • Recovered SharePoint and mailbox administration, training and project logistics; led strategies and deadlines putting IS 570 users across complex cross-functional units • Led the design of a training tracking tool, managing, reporting and analysis of 5,000 results – reduced processing time to mins; role mapping reviewer, transition to BAU • Reviewed Phase 2 programme and HPSM communication and change for change manager, handover IP to PMs, end-users surveys, TNA, training recovery, material

Scheduling Coordinator on SAP Procurement and Purchasing Improvement Project - Awarded Local Govt

Auckland Council

May 2012 - Aug 2012

4 months

Auckland, New Zealand

• Successfully led, managed and organised training logistics, transportation and 1000 users, ensuring users were trained; identified 300 role changes and developed strategies and comms

Recovery Implementations DHBSS, Wellington Council, MSI, FiRST, ECA, MoJ, ANZ, Dept of Correction

DHB Shared Services (an arm of Central TAS)

Aug 2010 - May 2012

1 year 10 months

Wellington TA21, UK

• Recovered DHBSS National Manager and Boards, CRO, GM Higher Courts, CEs offices • Managed GM HR Office recovery, recruited and up-skilled EAs, and policy website page • Managed IT SD recovery, conference and drafted business case, 28 Council Policies • Recovered on day 2 Mt Eden Prison Tender SME Packs delivery filling in as Project Director, led 20 staff for 12 hours. Awarded best contractor of the month at Hays

Sabbatical year

.

Apr 2009 - May 2010

1 year 2 months

Round the world solo travel 5 continents, 23 countries and volunteering in developing countries.

Executive Assistance to CEO of Financial Advice Company/ Project Manager

Spicers Portfolio Management Ltd (part of AXA Asia Pacific Holdings)

Jun 2007 - Mar 2009

1 year 10 months

Wellington TA21, UK

• Exec Support to Spicers CEO and Head Office, AXA ELT, Recovery, Business Review • Project Manager – National Conferences / 2007 Recovery (120 staff); National Head Office Christmas Parties (70 staff); Client Forums – 26 offices / 2000 clients; Asia Study; Auckland floor plan recovery; and New Spicers Wellington Premises Office / IT recovery

Personal Assistant to Senior Operations Manager / Project Manager

Department Building & Housing

Feb 2005 - May 2007

2 years 4 months

Wellington, New Zealand

• Recovery of the Senior Operations Manager office with 26 PMs, Ministerial letters; (acting) Head of Social Committee - National Office Christmas PM (250 Staff) & Children Parties

Administrative Secretary to Client Delivery Executives and Project Manager

EDS New Zealand Ltd

Jan 2004 - Jan 2005

1 year 1 month

• Managed project NZ Global Volunteer Day (40% increase); CDEs 100+ workshops


Education

Laser Coaching Certifcate, Success, Mindset, Transformation, Relationship Management and Build A Brand Intensive Mastermind

Certificate

2016 - 2016

1 month

Amplification International Speaking and Business Masterminds, Fasttrack Business and Mindset Coaching

Mastermind 4 Day Intensive Training

2016 - 2016

1 month

Ace Training, ALC Training, Project Plus

Prince 2 Practitioner and Foundation

2008 - 2012

4 years 1 month

i-2-i

2009: TEFL Teaching English and Specialist Grammar

2009 - 2009

1 month

Write Plus

Writing Minutes

2006 - 2006

1 month

University of Cambridge TESOL

Proficiency Certificate in English

2004 - 2004

1 month

Lycee Carcouet, Nantes (France)

Tertiary Diploma Superior Technician and B Honours Baccalaureat Commerce and Economics

1995 - 1998

3 years 1 month

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