Cesar JORDÃO DE ASSIS

A private subsidiary of Île-de-France Mobilités, Comutitres manages the operational administration of most transport tickets in the Île-de-France region. • Led a strategic program to create a new legal subsidiary, overseeing cross-functional projects across Legal, Finance (DAF), Procurement, and IT. Managed over 100 internal and external stakeholders—including Île-de-France Mobilités, RATP, SNCF, Optile—ensuring seamless execution in a complex, M&A-style environment. • Managed the Finance Department’s strategic project portfolio, delivering (Agile/Waterfall/Hybrid) initiatives focused on process optimization, financial compliance, and operational efficiency—ensuring all projects met time, cost, and quality targets. • Delivered a high-impact debt collection project, recovering €2.2M from over 14,000 clients in its first phase, with full ownership of planning, execution, and results tracking. • Oversaw the end-to-end transfer of a portfolio of strategic contracts, from impact analysis to closure, ensuring seamless service continuity and full regulatory compliance. • Managed the full lifecycle of a €5M public procurement contract, from drafting technical specifications to final execution, achieving all contractual and strategic objectives.

A fintech company leveraging AI and analytics to provide financial inclusion solutions, including credit scoring and alternative lending services. • Optimized loan portfolio performance by analyzing data, allocating resources, and adjusting strategies to maximize profitability and minimize risks. • Increased portfolio profitability and resilience by implementing a scoring model that reduced the Portfolio at Risk > 30 days (PAR30) from 8% to 5%. • Enhanced financial inclusion by conducting client analysis and segmentation to identify borrower profiles, assess solvency, and adjust offers. • Improved decision-making by implementing automated and digitalized processes, including scoring tools, dashboards, and predictive models.

A top European bank with a global presence, providing corporate and institutional banking, asset management, and retail financial services. • Led a large-scale back-office optimization project by mapping all processes, applying statistical analysis to identify performance gaps, and driving change adoption throughout all the back offices in France. • Designed and implemented data-driven monitoring dashboards to track process performance, enabling continuous improvement. • Coordinated with multiple departments across France to ensure strategic alignment and successful implementation of process improvements. • Delivered a 44 FTE reduction, as a result of process/ task optimization, significantly improving operational efficiency and profitability.

A consulting firm specializing in digital transformation, IT, and financial services, providing expertise in data, cybersecurity, and agile methodologies. • Review and reshape existing operational processes • Optimization of the consulting firm’s knowledge management system by creating a return of experience (REX) template and a Confluence page • Redesign and optimization of the company’s intranet • Sourcing of new consultants with HR and commercial department • Represent the company on external career, business and students’ fairs • Creation of an invitation for tenders’ template and a task force to optimize firm’s commercial proposals

A subsidiary of BNP Paribas specializing in consumer credit, offering personal loans, auto financing, and credit cards across multiple markets. • Conducted detailed operational process mapping to identify inefficiencies and implement improvements. • Identified opportunities for automation to reduce manual workload and enhance operational efficiency. • Ensured process sustainability and standardization by documenting and formalizing them into user guides, manuals, and procedures. • Improved business rule management by cataloging and structuring all configuration settings used in Personal Finance.

The corporate and investment banking arm of Crédit Agricole Group, delivering financial advisory, capital markets, and structured financing solutions. • Led the successful end-to-end migration of KYC activities from Paris to Singapore, guaranteeing operational continuity and process compliance. • Created standardized, bilingual process documentation in French and English to ensure clear understanding and facilitate international knowledge transfer. • Ensured a smooth adoption of new practices by personally training the Singapore-based team on all transferred processes and tools. • Validated migration effectiveness by monitoring post-migration KPIs to assess the impact on operational performance.

A leading French university specializing in law, economics, management, humanities, and social sciences, known for its academic excellence and historical heritage. • Creation of ads for print and web outlets (The economist, Le Monde, Le Figaro…) • Creation of communication supports (flyers, brochures, booklets) • Representation of the university in international events as the Master and More Masters fair in Milan • Point of contact with future students • Preparation of enrollment certificates • Assist students with housing requests, visa procedures, social security and others • Assist with recruitment; organize, prepare, and execute the promotion orientation • Events organization: guided visit to OECD, UNESCO and integration visits in Paris • Contact and being coordinated with the accounting department, planning department, main economics department and enrollment department

A leading global airline, part of the Air France-KLM Group, providing a wide range of domestic and international flights, renowned for its commitment to customer service and sustainability in aviation. • Reduction of more than R$5 thousand in costs of maintenance, thanks to new partnerships with suppliers • Development of partnership with multinationals, luxury companies and malls for distribution of marketing and merchandising materials • Elaboration of training materials for new analysts and interns • Bilingual reception of clients and suppliers (in English and French).