chaimae bakouh

Project Leadership, Support, and Consulting for clients such as AAG , L'Oréal and Auchan. Implementation Projects: Led WMS and TMS implementation, including integration with MHE , ERP systems, and SaaS solutions. Functional Specifications: Drafted functional specifications for business extensions and optimized warehouse and transport workflows. Process Optimization Workshops: Facilitated design workshops to enhance inbound and outbound processes. Client Support Management: Provided on-site client support . Cross-functional Collaboration: Worked closely with R&D, DevOps, Logistics, and Operations teams, managing tasks through JIRA, ServiceNow, and Salesforce. Automation and Analytics: Automated and executed tests using Postman and monitored analytics using BI tools like Kibana and Grafana. Volume Performance Testing for MAWM

- Technical expertise for Problem Solving / incidents created by suppliers in projects and current production - Application of Group Standards (SQM and AQP.pp) with External suppliers - Validation of Supplier components on time vs. project milestones