Chaimae Hamma
Quality Coach
Salary / Daily rate
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Quality Coach with 5+ years in training, customer service management, and operational excellence. Proven track record in team coaching, process improvement, and digital marketing across outsourcing and tech industries. Specialized in quality assurance, training development, and customer experience optimization.
Work experience
Groupe Outsourcia
Oct 2022 - Jul 2025
2 years 10 months
Casablanca-Settat, Morocco
Quality And Training coach
Apr 2024 - Jul 2025
1 year 4 months
Casablanca-Settat, Morocco
Back Office Employee
Oct 2022 - Mar 2024
1 year 6 months
Casablanca-Settat, Morocco
Customer Service Manager
CallDotCom
Jan 2022 - Oct 2022
10 months
Casablanca-Settat, Morocco · On-site
Community Manager
Mon P'tit Chou Paris
May 2021 - Dec 2021
8 months
Rabat, Morocco
Skills: Graphics · Social Media Marketing
IT Support
Webhelp
Aug 2019 - May 2021
1 year 10 months
Morocco · On-site
Education
EMAA Business School
Bachelor of Business Administration - BBA
2018 - 2020
2 years 1 month
Ista
Associate's degree
2016 - 2017
10 months
Al Qalam University College
High School Diploma
2014 - 2015
11 months