Chantal Réunif

- Delivered bespoke wellness care and discreet personal service to a demanding international clientele (5-star spas, yachting, private residences). - Trusted with full confidentiality and complete autonomy in sensitive, high-standard environments.

- Delivered high-volume treatments in a fast-paced luxury spa, running the treatment room in full autonomy - hygiene, efficiency and smooth guest flow. - Stayed calm, precise and consistent under pressure, from welcoming guests through to personalised, end-to-end care.

- Delivered body treatments in a high-volume spa, working to Club Med's defined service and hygiene standards. - Operated reliably within set protocols in a fast-moving, structured environment.

- Held a versatile, multi-role position aboard a private yacht : personalised wellness treatments for the owners alongside interior service and operational duties. - Managed treatment-room logistics and hygiene, plus stock management and galley support during shipyard periods. - Performed reliably in confined, multicultural and high-pressure operational environments.

- Delivered personalised 50–90 minute massage sessions across multiple modalities (sports, relaxation and recovery) tailored to each client's profile. - Maintained consistent quality of touch and guest experience.

- Business / IT liaison during the rollout of the group's new PLM system, deployed internationally (~4,000 users across France and abroad): drove adoption and change management across the Paris, Lyon and Spain scope - Managed the full incident lifecycle in ServiceNow — logging, tracking, resolution and reporting - Took part in testing and UAT phases ahead of each release: writing and running test cases, functional and regression testing, defect qualification and reporting, re-testing after fixes, and sign-off before go-live - Ran weekly sessions with the 12 key users as the single point of contact for user requests: raising defects, building and steering a prioritised backlog, communication and follow-up - Trained new users and provided one-to-one coaching to build their skills - Coordinated and reported with L2 support teams and L3 developers

Document control on major industrial projects (nuclear, energy, engineering), as a consultant for several blue-chip clients. - Administered and managed EDMS document databases (Documentum, ProjectWise, in-house EDMS) on large-scale engineering projects - Supported and assisted engineers in managing their technical documentation (day-to-day user support) - Quality control and reliability of metadata; document flow and transmittal management - Coordinated national and international suppliers and oversaw partners abroad - Produced and tracked document performance indicators (KPIs, reporting) - Trained and onboarded new document controllers Clients: Suez Environnement · Framatome · Air Liquide · MAN Turbo & Diesel · Saipem Key projects: Flamanville 3 EPR (FA3) · Taishan EPR, China · thermal power plant (French overseas)