charaf moukhliss

2015 – 2025 (10 years)  Collected and analyzed business requirements for Sales & Distribution processes (Order to Cash, pricing, billing, deliveries)  Wrote detailed functional specifications for EDI flows and SAP SD/LE enhancements  Configured SAP SD/LE customizing: pricing conditions, delivery types, billing processes, partner functions Lead integration of EDI flows (D96A) with key clients (Amazon, KFC, Subway, Carrefour), ensuring compliance with customer requirements  Designed and executed test scenarios (unit, integration, UAT) and coordinated defect resolution with technical teams  Conducted end-user training and prepared process documentation to support change management  Acted as key functional advisor between business (sales, logistics, supply chain) and IT, translating operational needs into SAP solutions  Participated in all phases of the project lifecycle: requirements gathering, design, configuration, testing, cutover, go-live, hypercare  Supported continuous improvement initiatives, improving order accuracy and reducing operational costs Environment: SAP SD, LE, EDI (D96A), Functional specs, Customizing, Testing, User training

 Managed warehouse operations, transport, and pallet fleet  Configured TMS and supported SAP users  Built KPIs and automated logistics reporting Environment: SAP SD, LE, TMS

 Designed dashboards for order management & supply planning  Delivered SAP/process training for continuous improvement  Managed customer orders & performance reporting Environment: SAP SD, Supply Chain dashboards

 Handled B2B/export orders & logistics process improvements  Supported integration of logistics projects Environment: SAP, B2B/Export processes