Charbel ABI KHALIL

-Designed and implemented life insurance services handling over 500k+ contracts, ensuring seamless integration with business objectives and improving the efficiency of client data management. -Collaborated with stakeholders across departments to define business requirements and translate them into technical specifications. -Proposed and executed UI improvements, resulting in a 20% increase in client satisfaction for 100+ users. -Managed and organized confidential client data in relational databases through better traceability and accessibility across 15+ subject areas. -Optimized system performance, reducing key query processing times by 30%, directly contributing to a smoother user experience. -Facilitated the deployment of 30+ application updates, coordinating with development and business teams to conduct rigorous pre-deployment testing.

-Developed a real-time dashboard to track interdependencies across 10 phases of application deployment using REST APIs. -Integrated testing with development teams , reducing costs and increasing efficiency and product quality. -Collaborated with clients and cross-functional teams in scrum meetings to align on progress and resolve client-specific challenges. -Streamlined testing processes for Amadeus IT products to enhance efficiency and ensure reliable launches. -Provided business insights and technical expertise to stakeholders, aligning client needs with strategic objectives to enhance satisfaction and drive revenue growth.

-Designed a data storage model for 10 clients and proposed solutions that cut query execution time by 25%.