Charles DESFOSSE

Objectives: Coordinate for BNP Paribas all IT Stream for the creation of a Joint Venture: Uptevia, between BNP and CACEIS (Crédit Agricole) on Issuer Services (https://www.uptevia.com/). Achievements: 1_Pre Transition Service Agreement (02/2022: preparation prior to the Deal) • Governance construction (RACI, validation with counterpart, committees, workshops) • Budget construction (Teams, FTE, Financial) • Language construct to Top Management to announce the JV to be created • Workshops to prepare the JV creation: -Application cartography (Client dev, Operational, Compliance, KYC, HR, Legal, Risk, IT) -Risk management (cartography, risk cards) -Legal content (branding, DNS, URL, new emails) -Workstation & user rights (VDI, Laptops, UO, cost center) -Data transfer (doc cartography, sharedrives, C:/ drives) -Editor right to use (to allow external employees to access BNPP apps) -Security management -Adherence management (with other Business Unit) 2_Transition Service Agreement (Deal signed 12/2022: JV created) • Governance modification (adapted to the new organization) • Incident management post Go live (user rights, URL access, Client booking & orders…) • Cross Access to BNPP envt (Risk & Compliance) for CACEIS users (VPN, flows, HVD…) • JV users moving to La Défense Headquarters (VPN conf, flows, Printers, retrieving PC & smartphones) • User onboarding management (process, Team to hire) • Data transfer (personal emails for Uptevia, HR folders) • Client migration (follow up 8 migration waves from BNPP to Uptevia envt) • Editor right to use (extend and add some new RTU) • Adherence Management (projects linked to 3 others business lines involved) 3_Target Operating Model (01/2025: JV autonomous from BNPP) • Application Decommisionning management • Data transfer to Uptevia (group emails for Uptevia, remaining directories, PROD archives ) • Regulatory archiving (10 years history of PROD) • Workstation & user rights (cut all access for Uptevia users)

Objectives: Coordinate for Market and Counterpart Risk Direction (MCR) regulatory programs defined by the European Central Bank (ECB) and European Banking Authority (EBA). Follow up the Budget for Market Risk IT Direction and MCR of Crédit Agricole Corporate & Investment Banking (CACIB). Achievements: • Coordinated operational and financial follow up of 15 Front Office (FO) applications teams (more than 30 points of contact spread across EMEA and US) regarding multiple regulatory programs, at European level shared with all systemic CIB actors (1M€ / EBA Benchmarking, EBA Stress Test, QIS 9, sVaR recalibration, Targeted Review of Internal Models: TRIM) : - EBA BENCHMARKING: to book fictive portfolios in CACIB’s FO systems for the calculation of own funds requirements for market and credit risk . - QIS 9, 10 & 12: to give an estimation of the impact of the FRTB reform on the market risk indicators (Standard Based Approach & IMA). - sVaR recalibration: annual exercise to determine CACIB’s reference period. The stressed VaR computes market data variations between the 02/07/2007 and the 30/03/2018. - TRIM: to assess whether the Internal Model currently used comply with regulatory requirements, and whether it is reliable and comparable. • Monitored the MCR/MRI global Infrastructure / current Projects Bill (3,5 Millions €). • Organized on a monthly basis, Steering Committees with Top Management (MRI and MCR) to share all MCR programs and projects and the MCR global bill progress (KPI on budget, delivery, criticity mapping, pain points, risk mitigation, corrective actions). Presentations issued to CACIB’s Permanent Control and EBA for audit. • Followed Time Tracking (TT) and Reporting process (created new Project codes, beta testing for the new TT application, TT structure & rights, follow up). • Gathered and Centralised PMO informations: Rotation on desks, mandatory Learning follow up, Internal/external KPIs, Disaster Recovery Plan, Critical workforce…

Objectives: Support a start up (eTourism) to raise funds necessary for the implementation of its company's growth strategy and structurize its business processes. Achievements: • Re-designed the Business Plan : - Described the products and services - Summed up the goals, targets and progress - Described the market - Viability of the business model (SWOT matrix, competitive advantage, monetisation) - Growth potential - Overview of budgetary financing needs • Produced supports for the associates to convince prospective investors (sales pitch, communication supports) • Assisted the associates to staff recruitment (sourcing strategy, recruitment interviews) • Analyzed, designed and implemented business processes from a end to end perspective (CRM, content management, back office and online system interaction, analysis from a customer view point) • Analyzed, designed and implemented IT strategy (technical architecture, DB storage, tooling, specification and provider selection)

Objectives: Supervise Programs (IT and compliance) as a whole, for the Risk Referential and Finance (RRF) Direction of Société Générale Corporate & Investment Banking (RRF: 1200 employees / +100 Applications spread between France, America & Asia), according to AGILE methodology. Achievements: • Coordinated operational and financial follow up of 80 applications teams (more than 250 points of contact with diverse cultures and multiple agenda) regarding 4 RRF infrastructure programs (2 Millions € / AUTOSYS, FTR, ILM, OPTICOST): - AUTOSYS: Job scheduling migration. - FTR: Migration of File Transfer Boxes (MailBoxes exchanging financial data between applications) in order to secure them according to Basel III. - ILM: Infra legacy upgrade (OS, Servers, Databases, Middleware). - OPTICOST: Infra cost optimization (infra upgrades with Return On Investment >1). • Monitored the RRF global infrastructure Bill (up to 40 Millions €) with the objective to keep it flat, and negotiated with the infrastucture provider (GTS) to improve savings monitoring and lower the bill. • Gathered, analyzed and exploited multiple data (Oracle DB dumps, xls exports) to arbitrate strategical orientations (priorities on hardware investment according to business issues) and produce effective reportings. • Organized on a monthly basis, Steering Committees with RRF Top Management and Sponsor to share the programs and the RRF global infrastructure bill progress (via analytics tools: KPI on budget consumption, delivery, criticity mapping, pain points, risk mitigation, corrective actions). • Discussed with Direction about strategical orientations to come on RRF infra and issued recommendations on arbitrations to make. • Followed and supported the evolution of Time Tracking and Reporting process (designed new indicators and balanced score cards, guarantee of data completeness and accuracy, operating model).

Objectives: Manage a Project Portfolio (about 10 Projects, mainly Infrastructure) for the AXA Information Technology Department. Achievements: • Designed a global solution for each project (technical and organizational) matching with the specifications, in association with a budget proposal (infrastructure costs, hardware order, estimated man-days). • Designed and coordinated the intervention planning of 5 teams (Architects, Networks, Servers, Security and Technicians teams) composed of 15 consultants, by judging the amount of time and resources needed to accomplish each task, and foreseeing risks and contingencies. • Conducted operational follow up of each team involved (conference call, workshops, reporting) and coordinated each phase of the projects (beta test, deployment, testing, delivery, warranty). • Performed on a weekly and monthly basis, a clear and meaningful reporting summarizing the mission progress (KPI on budget consumption, delivery, pain points, corrective actions) intended for clients, sponsors and management.

Objectives: Implement hardware and middleware systems step by step through a project entitled ‘OMEGA 2012’ budgeted to 15 million Euros, leading to the coordination of the global billing process for supply and distribution of natural gas to 16 million international customers. Achievements: • Produced the « Test Approach Charter » defining the global testing policies required for the billing project OMEGA 2012 implementation. • Designed and coordinated the intervention planning of 4 teams (Architects, Telecom & Networks, Servers & Data Center, and Technicians) composed of 20 consultants, by judging the amount of time and resources needed to accomplish each task, matching task to skills and foreseeing risks and contingencies. • Organised expert group meetings and daily conferences to supervise and follow up the progress of duties assigned to each team involved in the project, by taking into account deadlines. • Identified critical issues and initiated corrective actions, if needed. • Presented the project deployment progress on a weekly basis at a steering committee in presence of the GDF senior managers and partners. • Reviewed staff deliverables and coordinated their transmissions to global teams. • Issued daily reports with relevant key performance indicators, intended for the senior staff. • Initiated the administration project of users’ accounts, to provide them an access to the application OMEGA 2012. • Implemented 8 physical servers composed of 213 virtual servers, able to contain 200 To Data, to process the global billing of natural gas supply and distribution.

Objectives: Provide technical and functional services to engineers working on research projects about the natural gas. Achievements: • Organized workshops with engineers to identify their technical needs and formalize their functional specifications. • Advised Engineers on technical problems related to their research on natural gas and issued practical recommendations and creative solutions to overcome these problems. • Managed a team of 3 technical consultants and spread tasks depending on individual competences. • Discussed team performance with each consultant and provided feedback and coaching. • Organized monthly steering committee about the follow-up of the team activity, in presence of GDF senior management. • Provided a dedicated tool to engineers, in order to assist them in the management of the successive versions of their software. • Implemented software for the workflow of projects, intended for engineers. • Produced a storage service to conserve the software created by engineers. • Created software packaging for the engineers.

Objectives: Provide a technical and functional support to implement a new Geographical Information System (GIS) application called Smallworld, intended for ERDF, a leading European electricity provider. Achievements: • Designed and produced training tools such as slides and educational documents, intended for 5 teams (maintenance technicians, cartographers, administrative team and regulation team), which used the GIS application for different purposes. • Conducted training sessions (2 days by session) to form 250 ERDF employees on the use of the GIS. • Collected users’ incidents and reported them to the Senior Management. • Updated the GIS database following the new GIS migration plan. • Assisted maintenance technicians, cartographers, administrative team, and regulation team in their usage of the GIS. • Fine-tuned the geolocation request function in the GIS, to improve statistical analysis on customers. • Developed the linkage between a Global Positioning System (GPS) application and the GIS, to help maintenance technicians using helicopters to improve their geolocation.

Objectives: Provide a technical assistance to employees, for ALSTOM, a global leading producer of transport infrastructure, power generation and electrical grid. Achievements: • Administrated user and machine accounts in Microsoft Active Directory and Unix, to enable employees to have access to their workstations & repositories (ACL) • Assisted international users (France, Poland, Brazil, India and Malaysia) in analysing and solving technical issues (Level 2 Support). • Updated the knowledge database procedures related to technical issues solving.

Objectives: Implement a login solution for the 60,000 European employees of TOTAL, a worldwide producer and distributor of petroleum-based products. Integrated new hardware tools in the Information and Communications Technology equipment in order to improve the productivity. Achievements: • Produced the technical and functional documentation to deploy a Single Sign On application (based on a chip card) in Europe, allowing each employee to work in a fully secured work frame. • Implemented a universal driver for all Hewlett Packard printers, after performing testing scenarios to check the compatibility between the driver and the printers. • Integrated new workstations in the IT equipment of the company.