Charles Edrique Alfonso

● Onboard new features, analyze, and train teams. ● Debug and understand the CMS and templates to support webmasters and clients. ● Conduct feasibility analysis to identify the best technical solutions for clients. ● Estimate project timelines and establish technical safeguards and processes. ● Prepare XML imports using text editors or Excel. ● Create and deliver training for customers and internal teams on specific features. ● Support sales in new project preparation, including technical estimates, meetings, process setup, and timelines. ● Assist project managers with daily technical issues, both internally and with customers. ● Creation of Automation Tool using JavaScript ES6 and React.js to optimize production and reduce timespent for each tasks ● Build a custom browser extension to offer teammates an additional layer of safety and validation during back-office integrations. ● Create Python scripts to automate the trimming and cleanup of datasets, streamlining the data preparation phase during migration projects.

● Manage merchandising and localization of E-Commerce websites for luxury brands in cosmetics, perfumes, and fashion using Salesforce Commerce Cloud B2C (Demandware). ● Create custom landing pages from scratch using HTML5, CSS, and jQuery ● Oversee technical production primarily for the APAC (Asian countries) region while providing support in the EMEA (Europe countries) and LATAM region (United States countries). ● Demonstrate expertise in Salesforce Commerce Cloud, utilizing all functionalities within Merchant Tools, including creating, importing, and exporting XML files, managing library folders, products, and catalogs, and optimizing search, online marketing, and SEO for enhanced site performance. ● Set up promotions, campaigns, and editorial offers for the E-Commerce website. ● Implement SEO best practices to improve website visibility and performance. ● Conduct technical feasibility assessments and estimations to ensure efficient handling of client requests.