charles -

• Member of steering committee with CEO • Devise and implement migration of E-commerce websites from Magento to Salesforce commerce cloud • Revamping the architecture, automating and optimizing data flows (mostly SFCC<>ERP<>WMS) • Upgrading the Loyalty program and corresponding financial flows • Lead and organise training workshops, project planning, devising functional specifications, implementing technical specifications ERP: SAP, SAP business one, Movex Marketplaces: Farfetch, 24s, Instagram shoppable OMS: Fluent Commerce PSP: Adyen, Paypal, Apple pay

● Migration of E-commerce website from EP to Salesforce commerce cloud (headless architecture) ● Implemented integration with the new E-CRM platform ● Integration with Asian social media platforms

-Launch of the polish website linked to the new OMS + PIM -Drafting RFP for an OMS -Global PSP selection - Recruitment of a SFCC architect -Improvement of maintenance and cut its cost -Training and reallocation of the E-commerce resources -Budget and planning follow up

Launch of Celine's omnichannel e-commerce site with salesforce commerce cloud: -Drafing the tender for the selection of SFCC integrator -Choice of third-party partners (bank acquirer, PSP, address verification: DQE, store locator: leadformance, product locator: custom dev) and responsible for their integration with SFCC. -RFI OMS -Training users to Salesforce commerce cloud ERP: JDE POS: CEGID CRM: MS Dynamics

E-commerce projet manager for luxury brands, based on salesforce commerce cloud platform: replatforming or from scratch

-Project manager for the creation, launch and animation of the B2C Fr and UK sites (functional specifications, tagging plan, reporting, SEA campaigns, SEO redesign. - Implementation and management of the B2C customer relationship under zendesk and Orange voice guide. - Revision of the specifications and launch of the B2B USA e-commerce site under Magento. French website: + 100% traffic / + 30% facebook fans / best sales point in CA and volume. UK website: + 100% traffic / + 30% sales without advertising budget / best selling point in CA and volume

-Launch of the new J.M. Weston website under magento and back office management. -Preparation for the launch of the "community" activity on Facebook and Youtube. -Research to improve customer relations both in the shop and on the web (Customer recognition, point of sale digitization, online services). Site France: + 50% traffic / 0 to 67 000 Facebook fans without post sponsorship or promotional offer. POS: YourCegid