charlotte H.

Conseil - Fluidification de l usine digitale pour un delivery pérenne, simple, efficace et time to market. Et les parents zens demain ? Accompagnement du CODIR et du fondateur à la structuration de la vision produits et de la stratégie d entreprise, et déploiement du discovery

Define, deploy and support digital transformation strategy at AMF Member of Management Comittee Created a "digital champions community" to help every department define and follow its own transformation goals Structured a consulting department Deployed a transformation road map to help managers face hybrid and new collaborative methodologies Created and deployed blended digital learning passports to help every employee be its own actor for change. #agile, #comunitymanager, #productowner, #digitalchampions, #managerforchange,

Reporting to Prêt d’Union cofounder and CEO, manage from end to end strategic disruptive projects at Pret d’union : • A project offering a 100% dematerialized experience to the borrower, with a brand new user experience such as a digital signature, an interface to upload personal documentation, and an efficient interface to follow the completion progress of his application. --> Pret d’union is the first on French Personal loan business in offering such an experience to 100% of its borrowers. • Set up and implement an innovative technology enabling to Scan and convert paper documents, PDFs and digital photos of text into editable files, so as to automatically sort borrower applications depending on an in-house quality assessment grid. --> This innovation enables to support the exponential Start up growth while mitigating the recruitments. --> It standardizes the granting loan process. Reporting to the cofounder and CTO at Pret d’Union, created the project management team and Coached teams facing tough challenges, thanks to agile and scrum methodology. Created an environment where continuous improvement of the development process is in focus and where everyone’s common goal is to deliver outstanding software as fast as possible. • Resource Protfolio Management : To this purpose, hired, managed and trained 2 junior Product Owners and a tester. Coordinate product managers, designers, and developers, to drive the projects to completion, manage and track project deliverables, coordinate project activities, and track and facilitate resolution of open issues. . • Project Portfolio Management : Report project progress, status, and risks to the C-suite.

Internal Audit for BNPP Real Estate European branches. Operational audits assignments and process reviews within the various BNPP Real Estate international branches, Providing value-added recommendations that ensure the quality and compliance on Internal Control on all Real Estate markets – Property development, Transaction, Consulting, Valuation, Property Management, Investment Management Last assignments : Property prospecting and financial commitment, Property Development Client monies and transitory accounts, Property management Sensitive accounts, Corporate entities

Inbound mail management : implementation of a new tool for Front and Back office in France : Project Manager. Conception & Deployment of change management plan, including a training of 300 sales in France. Billing : Change Management for the implementation of a new billing project Customer complaints : settlement of the change management strategy for Sales Department.