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Charlotte Storey
Customer Service Representative
Salary / Daily rate
Dinnington, UK
Freelance, open to permanent contract
Remote only
Languages
English
About me
Intro
Customer service professional with proven expertise in operations, quality assurance, and complaint resolution at Capita. Skilled in call quality management, office administration, and streamlining customer service processes. I help businesses deliver exceptional customer experiences through efficient operations and thorough investigation protocols.
Work experience
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Customer Service Representative
Capita
Jan 2024 - Present
2 years 10 months
Work from home · Remote
Skills: Call Quality · Office Administration · Complaint Investigations · Customer Service Operations · Administrative Assistance