Chee Y Yong

*Applied AI & Operational Workflow Engineering* – Led applied AI initiatives for RevOps and SOC teams, turning analyst workflows into production-ready, LLM-assisted systems. – Built an Odoo-OpenAI integration using retrieval, structured context, and multi-step workflows to support decision-making and document generation. Designed flows as staged pipelines (data → context → model → structured output → validation) so outputs were consistent, reviewable, and usable by non-technical users. – Developed a multi-step SOC reporting workflow (analysis → charts → narrative → document) that reduced turnaround from days to under an hour. Added validation and retry handling to improve reliability and avoid silent failures in production. – Focused on translating ambiguous workflows into predictable system behaviour, iterating on prompts, context, and outputs so the system could be trusted in daily operations. *Security Platform Deployment & Systems Integration* – Technical lead for a SASE (SD-WAN) deployment (ATOMNIA OMNIA with Check Point), taking it from prototype to live multi-site rollout. – Worked hands-on across CPE, Azure identity, and network/security layers. – Coordinated 15+ teams to reach deployment-ready configurations under real traffic. – Acted as the main technical interface with customers and vendors, clarifying trade-offs and aligning system behaviour with operational realities. *Device-Level & Edge Systems Work* – Built and supported Linux-based edge environments for security workloads (Wazuh, OPNsense). – Handled cross-layer diagnostics in live environments, strengthening understanding of failure modes, constraints, and operational reliability.

Worked within CIMB's Strategic Projects Delivery function on a high-profile integration programme with a major e-commerce partner, supporting a regulatory-driven initiative involving data ingestion, reporting, and cross-platform coordination. The role focused on managing technical and organisational complexity rather than routine project administration. I worked across 10-15 teams spanning infrastructure, data engineering, core banking, compliance, payments, and external partners, helping clarify dependencies, surface risks, and keep delivery aligned under tight regulatory and governance constraints. Operating inside a formal banking environment required disciplined reporting, clear communication of status and risk, and careful handling of compliance and audit expectations. The experience strengthened my ability to work effectively in regulated settings where delivery is shaped as much by rules and oversight as by technical design.

– Worked on compliance-driven updates and new functionality for the MYOB accounting product suite across Malaysia, Singapore, and Hong Kong, including Payroll, Retail POS, and the flagship Premier platform (accounting, inventory, and reporting). – Contributed across the full product development lifecycle, from technical analysis and design through implementation, debugging, refactoring, and release. Work involved maintaining and extending large, long-lived codebases under regulatory and commercial constraints, with a strong emphasis on correctness, stability, and backwards compatibility. This role built a solid foundation in disciplined software engineering, database-backed systems, and working within mature commercial products where changes must be reliable and auditable.

Worked on the development of an embedded satellite communications modem for an internal customer, built on a multi-core DSP platform within a safety- and performance-critical environment. Responsibilities spanned application and library development, networking interfaces, inter-core communication, and performance and memory optimisation under tight resource constraints. The role required close collaboration with hardware, systems, and test teams, and a strong focus on system behaviour, concurrency, and reliability. This experience reinforced disciplined engineering practices in environments where correctness and predictability matter more than speed of iteration.

Led and delivered several applied research and prototype systems across aeronautical and smart-infrastructure domains. This included a full-lifecycle navigation simulator for a proprietary aviation system, and participation in a European Commission programme exploring smart building and wireless sensor network technologies. Work combined embedded systems, backend services, and visualisation tooling, with an emphasis on proof-of-concept validation, integration across heterogeneous components, and deployment in live or semi-live environments.

Joined Thales following postgraduate research at UCL, contributing to internal exploratory work on wireless ad-hoc networking. Focused on simulation, modelling, and test-bed development to characterise performance, reliability, and quality-of-service behaviour in early wireless networking technologies. This early work developed strong habits in structured reasoning, experimental validation, and system-level thinking that continue to inform my approach to engineering today.