CHERIF IDYLLE

Depuis mars 2024, j’exerce en tant que consultante indépendante en stratégie, transformation et leadership, avec une posture de dirigeante en mission. - Lancement d’un projet entrepreneurial à impact, orienté conseil stratégique pour accompagner les organisations dans leurs phases de mutation, de repositionnement ou de montée en performance - Suivi d’un Executive MBA à NEOMA Business School (en cours), consolidant mon expertise en stratégie, innovation, ESG, pilotage financier et leadership transformationnel En parallèle, je renforce mon ancrage dans l’écosystème dirigeant (CJD, mentorat, engagement associatif), avec une approche fondée sur le sens, la rigueur et la création de valeur. Ouverte à des missions de conseil, de direction de transition (COO, CDO) ou à un poste stratégique dans des contextes complexes ou en pleine évolution. English : Since March 2024, I have been working as an independent consultant in strategy, transformation, and leadership, leveraging my executive experience to support organizations navigating change, repositioning, or scaling phases. - Launch of an impact-driven entrepreneurial initiative focused on strategic advisory and transformation support - Enrolled in the Global Executive MBA at NEOMA Business School, deepening my expertise in strategy, innovation, ESG, financial leadership, and transformation management At the same time, I continue to expand my engagement within executive and associative ecosystems (CJD, mentoring, community initiatives), guided by values of clarity, impact, and operational excellence. I am currently open to strategic consulting assignments, interim leadership roles (COO, CDO), or a permanent executive position in complex or evolving environments.

En tant que Head of Claims chez Kooalys, filiale B2B du groupe Admiral, j’ai dirigé la stratégie sinistres et support client dans une logique d’innovation et d’alignement business. - Membre du comité de direction | Pilotage transversal des projets claims & opérations - Définition des standards de qualité, KPI et audit, en lien avec les objectifs du groupe - Lancement de process certifiés et orientés efficacité, satisfaction client et conformité - Management d'équipes pluridisciplinaires et création de rituels de pilotage collaboratif - Représentation institutionnelle et animation des partenariats stratégiques Résultat : Construction d’un modèle opérationnel scalable, robuste et reconnu, dans un contexte d’expansion et de transformation. Fin de mission suite à un plan de sauvegarde de l'emploi. English : As Head of Claims at Kooalys, the B2B subsidiary of Admiral Group, I led the claims and customer support strategy with a strong focus on innovation, operational excellence, and business alignment. - Member of the Executive Committee | Oversight of cross-functional claims & operations projects - Definition of quality standards, KPIs, and audit processes aligned with group objectives - Implementation of certified, performance-driven processes focused on efficiency, compliance, and customer satisfaction - Leadership of multidisciplinary teams and development of collaborative management rituals - Institutional representation and management of key strategic partnerships Result: Designed and deployed a scalable and resilient operational model, recognized for its performance and impact in a context of growth and transformation. End of assignment as part of an economic redundancy plan (PSE - Plan de Sauvegarde de l’Emploi).

Jointly reporting to General Management and Technical management and working closely with Sales Management, I was responsible for : • 30 % increase in overall customer satisfaction; • Conformity success: Documentation and update of claims guidance and processes; • Seamless communication : Implementing of Electronic Data Inter-change flows; • Change management and empowerment through buy-in. (individual, organizational, enterprise).

Reporting to the Operations division, I was involved in the design of products, while managing a portfolio of medium and large claims. • Evaluation and monitoring of technical costs / claims expenses; • Negociation of amicable and contentious P&C claims settlement terms; • Defending the interests of the company and its insurance and broker clients.