Chetna Pradhan

1. Develop, implement, oversee, and execute production processes, event schedules, special projects, and office operations to meet project deadlines and company objectives while ensuring efficiency and quality standards. 2. Monitor and manage budgets, resource allocation, and supplier relationships to optimize operational costs and maintain organizational efficiency. 3. Schedule appointments, meetings, and travel for company directors and the public relations manager. 4. Support the public relations team in developing marketing and communication strategies by managing calendars, media lists, and reports. 5. Supervise and streamline the execution of press kits, PR packages, seasonal gifts for clients, etc. 6. Implement office policies and procedures to improve operational efficiency. 7. Maintain office supplies inventory while overseeing office equipment and facilities maintenance. 8. Serve as the point of contact for internal and external communications. 9. File and organize accounting receipts in coordination with the chartered accountant to ensure accurate financial record-keeping and compliance

1. Research information to collaborate, coordinate and support other teams and departments as required. 2. Execute administrative tasks such as collection of invoices and quotes, scheduling meetings and events, answering and returning phone calls, following up on information, rental requests & reservations, computer data entry and assisting with correspondence and event files. 3. Assist in tasks related to the development department for special events and projects.

1. Assist in packing and sending the collections to other Showrooms/Departments & on a variety of special projects as they arise. 2. Execute with the management of seasonal interns. 3. Demonstrate effective communication with the Showroom manager in line. 4. Exceed expectations in delivering a warm and genuine welcome to our internal and external clients. 5. Flexible approach to working. 6. Installation & set-up of showroom & maintaining the collection. 7. Setting up the mannequin booth, preparing looks and welcoming international customers. 8. Assisting in casting sessions, photoshoots for look books for e-commerce & internal briefings, fittings.

1. Set up & installation of new showroom. 2. Management of samples, inventory and visual merchandising. 3. Ensuring the best business development experience with the showroom manager in line and sales representatives for inquiries received directly in the showroom and online (wholesale and retail).

1. Developing an online platform for helping a consumer select and purchase the ideal fragrance digitally. 2. Focused study on digitalising the sensory perception and understanding sensorial personas of potential consumers.

1. Executed an extensive research and study of the existing market and future market trends in order to generate opportunities for the launch of men's cosmetic product line targeting exclusively the millennial men. 2. Created a collective database on information acquired regarding existing products in the market, competitors, existing consumers, future consumer profiles, factors influencing purchasing decisions by conducting interviews with professionals, surveys, group discussions, and questionnaires online. 3. Strategically created dashboards that provided insights and visualization into omnichannel performance relative to KPIs, projections, and historical performances. 4. Executed the development of campaigns and other work assignments, including project plan, target dates, design development, and other aspects. 5. Managed analytical interpretation and graphical representation of the statistical data and information to the COTY Executives via PowerPoint presentations and video conferences on a weekly time schedule..

1. Extensive study on multicultural consumer behaviour focusing on diversity in beauty and purchasing power. 2. Understanding the specifications, opportunities and challenges of the market and decoding the underlying messages behind multicultural beauty marketing. 3. Providing an advertising campaign for the celebration of International Women's Day in collaboration with IMAN COSMETICS.

1. Assisted the PROJECT MANAGER & SALES EXECUTIVES in defining work package analysis (work breakdown and estimates) and project plan. 2. Collaborated with the APPLICATIONS LAB MANAGER to create and maintain work plans, issues lists, decision lists, risks, and status reports. 3. Made recommendations for technical and process improvements as they relate to procurement and inventory. 4. Worked as part of a global team to manage problems, develop work and permanent fixes for functional processes and technical issues. 5. Ensured the strategic conservation of fragrance formulas in terms of efficacy, safety and stability. 6. Executed evaluation of fragrances through various experiments of panel testing and applications for product development of different market categories and clientele requirements.

1. Building and maintaining profitable relationships with key customers. 2. Overseeing the relationship with customers handled by team. 3. Resolving customer complaints quickly and efficiently. 4. Keeping customers updated on the latest products in order to increase sales. 5. Meeting with managers in the organization to plan strategically. 6. Expanding the customer base by upselling and cross-selling. 7. Understanding key customer individual needs and addressing them. 8. Conducting business reviews using CRM programs.

1. Review and verify all necessary information is accurate and complete; confirm ingredient coverage based on formulary or third-party restrictions. 2. Execute in compounding formulas by means of weighing, measuring, mixing, blending, filtering, distilling, emulsifying and titrating, according to standard perfumery practices and final product policies. 3. Assists in packaging and labelling formulas according to established practices and restock ingredients and supplies as needed. 3. Complete and maintain written records of formulas. 4. Performing regular smelling sessions.