CHIHEB -

• Integrated OpenText Exstream with Salesforce for document generation within Case management • Designed validation logic with custom permissions for user-driven document workflows • Conducted workshops with business teams to capture and translate requirements into technical specifications and calculate costing • Built Apex Rest-Api services enabling bi-directional communication between Salesforce and Exstream

• Design and implement a monthly timesheet LWC app with custom calendar and dynamic filtering • Redesigned the existing profiles and permission sets to align with modern security models • Migrated complex automation from Process Builder to Flow with zero downtime • Refactored legacy Apex code, optimizing performance of scheduled batches and triggers • Standardized address field data models across org for enhanced consistency and integrity

• Developed a competitive intelligence app with dashboards and automated reporting • Applied machine learning techniques using Python to generate insights from business data • Delivered LWC and Visualforce components for data presentation and user input