Christ Arielle N.
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Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
À propos
Introduction
Highly competent professional with well proven ability to manage business planning and operations activities at the unit level and be a business partner across various corporate functions in the organization . Extensive involvement in process improvement, peer to peer mentoring of colleagues and problem solving.
Expérience de travail
Founder
Museeli Solutions
mars 2025 - janv. 2026
11 mois
Business Operations Specialist
Rakuten
mars 2020 - janv. 2025
4 ans 11 mois
Responsible for running all horizontal corporate functions within Europe Tech Division. Supporting with tracking strategic objectives implementation, monthly accounting report and financial control.
Senior Business Operations Specialist
Rakuten Tech in Europe
janv. 2023 - déc. 2024
2 ans
In charge of standardizing operational processes , contribute to building one European shared team by creating a shared understanding of corporate structure and finance/tax/legal requirements
KPMG UK
juil. 2015 - déc. 2019
4 ans 6 mois
Operations Assistant
juil. 2017 - déc. 2019
2 ans 6 mois
- Department operations - On boarding process - Reporting
HR Assistant
juil. 2015 - juil. 2017
2 ans 1 mois
Hoyland, Barnsley S74, Royaume-Uni
Accountabilities Supporting the People function across the UK for over 10k staff. Duties • Delivered support and helped internal client with various queries via telephone and emails • Responsible for providing accurate information and systems update. This is achieved by pulling raw data from different platforms and consulting with department leaders • Trained and coached new colleagues on systems and policies, proofread starter’s work • Processed promotion, salary increases, various bonuses and loans, diagnosed information discrepancies in the process • Assisted in the production of a variety of reports (Eye care voucher, sickness , timesheet reports) • Acted as an administrator and monitored queries relating to the third party recognition system • Managed internal transfers and secondments, communicated and guided shareholders on the internal structure • Completed resignations and manual update via Appian , updated SAP • Prepared reference letter for employees – employment, finance, bank, visa references • Analysed and transferred relevant cases to the Immigration for assessment and SMS notification
Online Support Specialist
NetNames
janv. 2014 - juil. 2015
1 an 7 mois
Londres, Royaume-Uni
Accountabilities Responsible to assist small and medium size Business clients advise on tailored products Provide support for system improvements and platform migration. Duties • Provided first line fulfilment support for domain name registrations and renewals • Investigated and solved DNS, email software, web, Hosting platforms, ftp and web, design tools issues • Consulted with other departments in the company according to client requirements • Dealt with online clients requests ,sold products and applied new campaigns • Liaised with clients in order to identify their needs and update any pending issues • Ownership of customer specific issues through to resolution • Escalation of problems to management, development and technical department • Assisted customers in better optimizing the use of their products and services • Reported and interpreted daily, weekly and monthly statistics regarding email SLA and lost calls.
Customer Service Advisor
Lycatel
sept. 2011 - janv. 2014
2 ans 5 mois
Londres, Royaume-Uni
Accountabilities Responsible for providing first class customer service and product use guidance to customers. Duties • Inbound calls, responded to queries in an efficient and timely manner to ensure customer satisfaction • Escalated issues to appropriate internal departments or team leaders as and when required • Ensured adherence to product scripting in all customer communications • Attended and responded to customer e-mails and written request when required • Fault resolution and raised tickets to respective departments • Ensured quality of data captured from customers
Formation
College Mgr Francois Xavier Vogt- Cameroon
A Level, Biology
Cardiff Metropolitan University
Bachelor of Arts, Business Studies
Main modules: Financial Management Analysis, Contemporary Contingency Change Management, Operations and Logistics Management, Strategic Management, Strategic Brand Management. Human Resources, Business Law, E-Commerce, Information Technology ,International Marketing.
Cardiff Metropolitan University
MBA, Finance
Master of Business Administration, Merit Main modules: Corporate Finance, Investment Management and Capital Markets, Strategic and Innovation Marketing, Management of Human Capital, Business Strategy in the Global Environment
Licences et certifications
Certified Associate in Project Management (CAPM)
Délivré le : janv. 2026
Project Management Professional (PMP)®
Délivré le : janv. 2026