Christascia Morant

Delivered high-volume client-facing support in a fast-paced dental practice, interacting with patients throughout the treatment journey • Supported clinicians during patient consultations, helping communicate treatment processes and next steps to clients • Built trust with patients by explaining procedures and addressing concerns, improving client experience and engagement • Maintained detailed digital patient records and notes (CRM-style documentation) to support treatment planning and follow-up • Coordinated with reception and clinical teams to manage appointments, follow-ups, and patient conversions • Contributed to a positive patient experience that encouraged treatment acceptance and repeat visits Transferable Skills for Tech Sales (SDR / BDR / SaaS): • Client relationship management • Discovery conversations & needs understanding • Communication of complex solutions • CRM data management • Cross-functional collaboration • Customer engagement in high-volume environments • Relevant to Tech Sales, SaaS Sales, SDR and BDR roles

• Completed a 3-month intensive Tech Sales Accelerator Program focused on SDR/BDR roles in SaaS and technology industries, led by experienced Account Executives from Al companies and mentors from Google, Expedia, and American Express. • Developed expertise in lead generation, cold emailing, cold calling, and CRM platforms like Salesforce, HubSpot, with hands-on experience using Apollo, Zoominfo, Outreach, and Linkedin Sales Navigator. • Mastered advanced sales techniques including MEDIC, BANT, objection handling, and B2B sales strategies. • Engaged in mock interviews, live sales calls, and real-world scenarios to refine communication, negotiation, deal-closing, and relationship-building skills. • Built connections with hiring managers and recruiters,

• Conducted 10+ daily consultations, presenting Invisalign and cosmetic dental treatments using a consultative sales approach • Generated revenue by converting inbound leads into high-value treatments (£3k–£6k) through needs discovery and solution-based selling • Managed 50+ weekly inbound enquiries, qualifying prospects and nurturing them through the sales process • Built strong client relationships by identifying pain points and recommending tailored treatment solutions • Handled objections, pricing discussions, and decision barriers to drive successful conversions • Maintained accurate CRM-style patient records, tracking leads, consultations, and outcomes • Collaborated with clinicians and front desk teams to optimize the client journey and improve conversion rates Transferable Skills for Tech Sales (SDR / BDR / SaaS): • Lead qualification & prospect discovery • Consultative selling & solution-based selling • Pipeline management & CRM tracking • Objection handling & closing support • Client relationship management • Revenue generation & conversion optimization • Experience relevant to SDR, BDR, SaaS Sales, B2B Sales and Tech Sales environments

• Worked with multiple B2B clients on outbound prospecting projects, delivering qualified leads and booked meetings. • Conducted cold calls and discovery outreach using tools like Sales Navigator, Apollo, and email automation platforms. • Adapted messaging across industries, tailoring pitches to target buyer personas and improving reply rates. • Developed core SDR skills including objection handling, lead qualification, and CRM management.