Christian Olsen
IT Support Analyst
Salary / Daily rate
Freelance
Skills
Languages
About me
Intro
IT Consultant with 11+ years of experience in enterprise support and Microsoft cloud technologies. Expert in Azure, Intune, Office 365, and ServiceNow with proven track record in troubleshooting and customer satisfaction. Ready to optimize your IT infrastructure and deliver seamless technical solutions.
Work experience
Information Technology Support Analyst
REITAN CONVENIENCE NORWAY AS
Apr 2018 - Oct 2024
6 years 7 months
Norway, ME 04268, USA
Skills: Phone Etiquette · Microsoft Intune · Troubleshooting · Office 365 · Microsoft Azure · ServiceNow · Microsoft Office · Microsoft Outlook · Windows · Jira · Customer Satisfaction · Customer Experience · IT Consulting · Customer Support · Microsoft Endpoint Configuration Manager · Communication · Interpersonal Skills · Product Knowledge · Microsoft 365 · Service Desk · Customer Service · Problem Solving
Information Technology Support Analyst
CGI
Mar 2013 - Dec 2017
4 years 10 months
Dumaguete City, Negros Oriental, Philippines
Assigned to Reitan Convenience project
Education
Strømsbu Videregåendeskole
2007 - 2008
1 year