Christian Twahirwa
Open to work
Salaire / Taux journalier
Liège, Belgique
Mobilité : Bruxelles, Belgique, ...
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
I have always been particularly interested in the Telecoms sector, in the IT sector and more specifically in Network, Database Management, System Design Network Administrator and Network Infrastucture. Passionate about new technologies with experience in technical IT support. Freshly trained in project management, I combine technical expertise and organizational skills to support the success of innovative projects. Fast learner, self-starter, and a creative problem solver Adaptability and ability to work under pressure and flexible to different situations. Self-motivated, Excellent organizational skills and ability to prioritize workload.
Expérience de travail
neXat
nov. 2018 - déc. 2024
6 ans 2 mois
Région de Bruxelles, Belgique
Support officer
nov. 2018 - déc. 2024
6 ans 2 mois
Région de Bruxelles, Belgique
Implement, maintain, and monitor systems, infrastructure, software, and Hardware Troubleshoot and resolve technical issues Manage support via tickets System (JIRA), emails, phone and ensure timely resolution Manage support new users, update database , Monitor the new terminal installation, and answer to potential users and distributors requests Monitor service quality indicators QoS and report to the responsible technical officer any deviation from standards
Support Engineer
nov. 2018 - déc. 2024
6 ans 2 mois
Région de Bruxelles, Belgique
Implement, maintain, and monitor systems, infrastructure, software, and Hardware Troubleshoot and resolve technical issues Manage support via tickets System (JIRA), emails, phone and ensure timely resolution Manage support new users, update database, Monitor the new terminal installation, and answer to potential users and distributors requests Monitor service quality indicators QoS and report to the responsible technical officer any deviation from standards
Trainee ICT Business Analyst
Technofutur TIC
oct. 2018 - déc. 2018
3 mois
Région de Charleroi, Belgique
Interpréter et modéliser les exigences des utilisateurs par rapport au développement d’un projet lié aux TIC ; Spécifier techniquement les futures fonctionnalités qui répondent au mieux aux exigences des utilisateurs ; Planifier les tâches et gérer l’allocation des ressources durant le développement du projet ; Gérer l’adéquation entre les exigences des utilisateurs et les fonctionnalités réellement implémentées par l’équipe de développement. BPMN, UML, PMI, SCRUM
Technical Support Specialist
IKANBI (Proximus)
oct. 2016 - juil. 2018
1 an 10 mois
Interaction with Proximus customers by phone. Solving customer’s needs and inquiries and solving technical problems by phone. Providing information about best solution, news products and services.
Technical Operator Call Center ( Support Technique Proximus)
iKanbi SA
oct. 2016 - juil. 2018
1 an 10 mois
Région de Liège, Belgique
Interaction with Proximus customers by phone. Solving customer’s needs and inquiries. Solving technical problems by phone. Providing informations about good solution, news products and services.
Floor Assistant (Restaurant/Lounge)
ROKA 37 Charlotte Street, London W1T 1RR
févr. 2018 - mai 2018
4 mois
Londres, Royaume-Uni
To run food to tables as assigned and clear dirty tableware back to main clearance area whenever possible. To polish any crockery, china or glassware as required before and during service To be hands-on and presenting the restaurant at all times during service
Service Desk / First Line Engineer =>Stagiaire
Orange Cyberdefense (Groupe Orange)
juin 2016 - août 2016
3 mois
Brussels Area, Belgium
Solving problems from monitoring system for customers. Answering customers’s e-mail and phone calls. Event Management. Network Security System
Installer
SIMAC
mars 2015 - juil. 2015
5 mois
Install and configure peripherals for VOO customers. Activate the services (Internet (Modem), Television (Voocorder & Evasion), Phone)
Installer Technician for Telecom Operator VOO (Technicien installateur VOO)
Simac ICT Nederland bv
mars 2015 - juil. 2015
5 mois
Région de Liège, Belgique
Install and configure peripherals for VOO customers. Activate the services (Internet (Modem), Television (Voocorder & Evasion), Phone)
U-smile
oct. 2014 - mars 2015
6 mois
Liège Area, Belgium
Sales and Marketing Consultant
oct. 2014 - mars 2015
6 mois
Liège Area, Belgium
Branding and marchandasing of Telecom (Proximus) and energy (Essent) services.
Sales Marketing Consultant
oct. 2014 - mars 2015
6 mois
Liège Area, Belgium
Branding and merchandising of Telecom (Proximus) and energy (Essent) services.
Technical Network Security
Technofutur TIC
déc. 2013 - août 2014
9 mois
Région de Liège, Belgique
Install and configuration of various server services on Windows Server and Linux Server Install a physical network Troubleshooting and Network monitoring Risk management and Protect from the network Wireless networks Routing and switching
Technician
Fizz Consulting, an HR Path company
mars 2010 - mars 2010
1 mois
Mount the components of a standard configuration Install and configure O/S, peripherals(drivers), security and protection tools Check the integrity operation of the PC and peripherals Configure access to the secure wireless network and set up a peer-to-peer LAN Configure the client workstation according to the infrastructure
Technical Internship
FIZZ Consulting
mars 2009 - mars 2009
1 mois
5190 Jemeppe-sur-Sambre, Belgique
Mount the components of a standard configuration Configuring the BIOS Install OS and additional drivers Install and configure security and protection tools Install and configure peripherals Check the integrity operation of the PC and peripherals Configure access to a wired network Configure access to the secure wireless network Configure the client workstation according to the infrastructure Set up a peer-to-peer LAN
Formation
Technofutur TIC
Gestionnaire de projet IT en transformation digitale
2025 - Présent
1 an 5 mois
Institut de Technologie de Liège
Bachelier, Informatique est Système finalité Réseaux et Télécommunication
2014 - 2016
1 an 11 mois
Résultat : Bachelier Informatique est Système finalité Réseaux et Télécommunication
TECHNIFUTUR
Attestation de Technicien Sécurité Réseaux
Technifutur
Formation de Technicien Sécurité Réseaux
Institut De Technologie de Liège
Bachelier en Informatique et Système, Computer Systems Networking and Telecommunications
Diplôme
HEPL - Haute Ecole de la Province de Liège
Informatique et Système
Institut Saint-Laurent de Liège
Certificat de Qualification Technique (CQT)
Institut Saint-Laurent de Liège
HEPL - Haute Ecole de la Province de Liège
Bachelier en Informatique et Système, Computer Systems Networking and Telecommunications
no diplôme
Licences et certifications
Technicien sécurite Réseau
Délivré le : déc. 2013