Christine Helmbacher

• Provide high-level advisory services in digital transformation, IT strategy, and risk management for organizations undergoing technological shifts. • Specialize in developing and implementing IT roadmaps, improving operational efficiency, and guiding companies through the adoption of new technologies.

• Member of the CODIR (Executive Committee), driving strategic direction and overseeing the operational implementation of the IT strategy in alignment with the CEO’s vision. • Developed and implemented the Information Systems Master Plan, ensuring it supported business growth and innovation. • Directed the SAP and Salesforce implementation programs, handling governance, scheduling, finance, and risk management to ensure seamless integration across all departments. • Managed internal and external resources, ensuring optimal resource allocation and project execution. • Oversaw the migration to Office 365 and the transition to a unified domain system. • Championed the company’s RSE (Corporate Social Responsibility) efforts, including the B Corp certification initiative.

• Led national health insurance transformation projects, including optimizing health reimbursement processes and improving customer service experience. • Drove digital initiatives aimed at improving operational workflows and client-facing platforms to streamline the benefits claim process. • Established a central knowledge base of best practices, aligned with the company’s commitment to delivering an exceptional customer experience.

• CODIR Member, contributing to the strategic planning and operational execution of digital health initiatives. • Managed a 30-person team, overseeing the successful implementation of the Electronic Health Record (EHR) system. • Directed the operational continuity of systems and IT resources, ensuring smooth and reliable service delivery for patients and medical staff. • Responsible for budgeting, resource management, and risk mitigation across digital health projects.

• Build and led a Consulting business for Airbus Helicopters. Responsible for implementing strategic partnerships and customer success with AIRBUS helicopters. • Led a team in delivering IT transformation services to clients, specializing in Airline, Aerospace & Defense • Managed client relationships, bid proposals, and ensured successful project delivery in alignment with client expectations and SLAs. Head of program management unit for SAP.

• Oversaw the implementation of ERP systems for the air freight sector, optimizing operational efficiency and ensuring high service standards. • Led senior business analysts and product owner team, technical teams, onshore and offshore, internal and external (ACCENTURE)

• Led global transformation programs, directing strategic initiatives and IT projects for high-profile clients across various sectors. • Specialization in IT Master Planning, digital innovation, and risk management. • Managed cross-functional teams and acted as the lead consultant for major international clients, providing actionable insights and delivering significant business outcomes.

• Managed a business unit dedicated to the GlaxoSmithKline account, handling contractual obligations, human resources, processes, and KPIs. • Responsible for global controlling (finance) and quality • Ensure global sales partnerships and customer success P&L: 15 M€/year

Marketing mix, Market analysis, Congress & events Product: Zomig