Christine Wanyonyi

Report new claims Answer and Respond to telephone inquiries Handle and gather confidential information Data Entry to company software systems Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Open new customer accounts Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers’ needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactionsResolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Open new customer accounts Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers’ needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactions

Report new claims Answer and Respond to telephone inquiries Handle and gather confidential information Data Entry to company software systems

Skills: Search Engine Optimization (SEO) · Digital Strategy · Operations Management · Customer Service Representatives · Analytical Skills · Attention to Detail · Call Quality · Communication · Customer Interaction · Customer Relationship Management (CRM) · Customer Service · Customer Support