Christophe AKICHI

Building hands-on expertise in automation and AI-assisted development from no-code workflows (Make, Zapier) to vibe coding with Google AI Studio and Claude Code (building functional products through iterative, conversational prompting rather than traditional line-by-line coding). - Designed and built CaterPilot, a SaaS tool for caterers: AI-powered menu generation and cost calculation, automated PDF quotes and client delivery, targeting a quote turnaround of a few minutes instead of the usual 30–45. - Structured the go-to-market offer (pricing, onboarding, client setup) and launched a pre-sale landing page. - Applied hands-on restaurant/delivery industry expertise from a prior venture to shape a product addressing real caterer pain points.

Product development & positioning: Designing a range of Afro-fusion dishes optimized for delivery, taking into account market trends, material costs, and customer preferences. Integration and optimization on Uber Eats: - Creation and management of the menu on the platform, optimization of visuals and product descriptions to maximize conversion, management of promotions and strategic price adjustments - Analysis of dish performance via UberEats Manager: sales tracking, conversion rates per product, and impact of promotions. - Optimizing the menu and adjusting descriptions and visuals to improve click-through rates (CTR). Analyzing and monitoring key KPIs: Monitoring performance indicators (sales, conversion rates, average basket size, repurchase rates), analyzing the performance of best-sellers, and adjusting the offering accordingly. Management of Uber Eats & Otter platforms: Real-time order monitoring, resolution of technical incidents, tracking of preparation and shipping times to ensure optimal customer satisfaction. Acquisition and visibility strategy: - Implementation of promotional offers, participation in Uber Eats sponsored campaigns - Launching sponsored campaigns on UberEats - Adjusting bids based on order times and trends Audience segmentation and targeting: Leveraging UberEats data to target users most likely to order (ordering habits, purchase history). Relationship with Uber Eats Account Managers: Negotiating partnership terms and following recommendations to improve performance. Continuous improvement & product iterations: Collecting customer feedback via Uber Eats reviews, adjusting recipes and logistics to improve perceived quality and build customer loyalty. - Launch of an online catering service: structuring the offering (menus, formats, customizable options), integrating payment methods, and setting up appropriate logistics for managing orders and deliveries in the Paris region.

- Be the managerial relay for the department director with the teams - Support product managers (area managers) and development teams within the framework of product design - Participate in project inter-prioritization workshops based on the value and capacity of the teams - Manage the teams' workload plan in line with the allocated annual budget, taking into account of the product roadmap and budgetary expectations due to the life of the projects - Manage HR issues and recruitment from ESNs and team turnover - Carry out the costing of new products - Be a facilitator in decision-making / arbitration of blocking points within the steering committee - Guarantee the delivery of products by monitoring progress and meeting deadlines - Ensure the quality of deliverables through KPIs - Manage teams in agile scrum, ensuring the smooth running of the development cycle product - Support the team during agile ceremonies (facilitation of retrospectives)

In Agile environment, designing & managing geolocalization platform to attract more app users and increase their loyalty : - Manage product roadmap - Define the story map - Collect the management, sales and marketing needs - Brainstorming to define the product - Manage the product backlog, sprint planning and grooming - write and prioritize user stories - Assist the development and UX/UI team - Drive functional tests with an international team (three testers) - Approve go live - Change management : product demos, product documentation.

In Agile environment, designing and managing a network platform to attract clients on physical stores in Web to store / omnicanal approach : - Collect the management, sales and marketing needs - Brainstorming to define the product - Define the product roadmap - Manage the product backlog - write and prioritize user stories - Assist the development and UX/UI team - Manage the sprint planning, sprint review and grooming - Assist the marketing and sales team in product presentation

Support to business and technical team in the field of e-commerce, retail / pricing during: - Scoping - Risk Management - Conducting worshops - Business process analysis - Expression of the needs - Writing of specifications - Conception and leading of test - Support in Training of users - Following Go live Clients : Retail, Insurance, e-commerce

Support in Document Management projects : - Gathering business needs - Technical and business specifications - Leading Offshore technical team (based in India) - Leading of test team - Following Go live

Providing Business support in the set up of e-commerce projects (Affiliation & Trafic acquisition / Retail multichannel): - Collecting business needs - Business specifications - Providing support to business team Scoping study about the set up of Innovation offer: - Market study about Information systems - Making proposals of strategic orientations

Digital marketing (Improvement of the website attractivity and reputation): - Improvement of the website attractitvity compliant with VAM Drilling positioning - Content management: structuring a client area section, optimizing marketing content - Analysis of performance indicators (with webtrends, a webanalytics tool), reporting and web strategy elaboration - Developing marketing synergies compliant with sales and marketing team - Management of webmasters team (2 people) - Optimizing the search engine optimization Results : The number of visits increased by 41% in 6 months

Selling the funeral insurance product : - Identifiy potential clients - Management of sales process - Define sales Keys Performance Indicators