
Christophe Couckuyt
MBA | Marketing & Client Experience Manager
Salary / Daily rate
9200 Dendermonde, Belgium
Mobility: Belgium, Antwerp, ...
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Marketing consultancy & interim management. Strategic thinking & hands-on execution. Improving your focus & strengthening your marketing approach. Core: • marketing strategy and execution • brand and customer experience • digital marketing, CRM and e-commerce • agency, stakeholder and project coordination commercial and transformation support • broad business view, not stuck in a marketing silo Open to freelance consultancy and interim assignments.
Work experience
Marketing, Data & Client Expercience Manager
Jaguar Land Rover Asse - Van Vaerenbergh
Aug 2024 - Present
2 years 3 months
Asse, Belgium
Marketing lead at Belgium's n°1 Jaguar Land Rover dealership: – Crafting and implementing multi-channel campaigns that elevate brand presence and drive showroom traffic – Instructing and aligning marketing partners (SEO, SEA, print, events, mailing, etc) – Local implementation of global brand strategies – Customer Experience lead, implementing best practices and continuous improvement of customer satisfaction
Marketing Manager
Van Vaerenbergh Mobility
Aug 2024 - Present
2 years 3 months
Assen, Netherlands
General marketing activities for a multibrand (premium) car dealership.
Owner
Commercial Consulting
Jul 2024 - Present
2 years 4 months
9200 Dendermonde, Belgium
Strategy and management consultancy services.
Co Manager
Bike Design Benelux
May 2016 - Aug 2024
8 years 4 months
9200 Dendermonde, Belgium
Daily management of a wholesales company that distributes motorcycle parts and accessories. – Deciding on the brands and go-to-market strategy – Setting up pricing and margins, P&L responsability – Deploying marketing plan (sponsorships, fairs, mailings, actions, advertising, etc) – Managing the staff in an operational manner but also from an HR point of view (remuneration, hiring, etc)
Cabinet staff
Stad Aalst
Jun 2015 - Apr 2016
11 months
Aalst, Belgium
Temporary role during (to enable me to focus better on my MBA thesis). – Representing the council member during agenda conflicts – Implementing a personal branding to improve the council member's public profile – Preparing and pre-digesting large projects and files in order to facilitate decicion making – Managing general communication (on- and offline): PR and media
Sales and Marketing Manager
KINETURA
Feb 2015 - May 2015
4 months
Setting up a sales & marketing strategy for a start-up in designer lighting. – Prospecting: desk research & in the field (Belgium / London) – Planning and attending of events (e.g. Salone del Mobile in Milano) – Finetuning & execution of the sales & marketing plan
Marketing Manager
Arseus Medical
Jul 2014 - Feb 2015
8 months
Bournemouth, UK
Leading a team of 2 product managers and 1 marketing communication specialist at a distributor of medical products. – Managing a complete overhaul of Arseus Medical's 4 webshops – Execution of the marketing plan – Streamlining the marketing support for the sales teams
Segment Marketing Executive - Ecobusiness
Schneider Electric
Dec 2013 - Jul 2014
8 months
1180 Uccle, Belgium
Segment leader for Ecobusiness (KNX, emergency lighting, power factor correction, network connectivity) in an electricity facilities provider. – Building a bridge between technical product marketeers and the Marcom department. – Deploying the EcoXpert loyalty program. – Increase cross-selling by stimulating "solution selling".
Product Manager
CWS-boco BeLux NV
Sep 2010 - Nov 2013
3 years 3 months
Very broad marketing role with significant and rapid increase of responsibilities at a B2B facilities provider. – Building and launching commercial actions – Managing online and printed media – Providing product expertise and setting up a knowledge center – Lead nurturing – Phase-in and phase-out of products – Setting up and having customer experience surveys performed – Planning and attending fairs and events – Advertising and PR – Copywriting – Implementation of Salesforce.com CRM (Key User & Local Admin)
Marketing responsible
Bike Design Benelux
May 2005 - Sep 2010
5 years 5 months
9200 Dendermonde, Belgium
First desk job, rapidly developing my talent for marketing at a wholesales company that distributes motorcycle parts and accessories. – Maintaining overall communication with stakeholders (customers, suppliers, press) – Attending fairs – Setting up and performing surveys – Website content management – Advertising and publicity, press relations – Sponsorships
Machine operator
Tekni-Plex Europe nv
Sep 2001 - Apr 2005
3 years 8 months
Erembodegem
Night shift machine operator
Education
Vlerick Business School
Management programme, Driving Growth through Customer Centricity
2018 - 2018
1 month
Vlerick Business School
Executive MBA, Business Administration and Management, General
2013 - 2015
1 year 10 months
Odisee
Postgraduate, Facility Management
2012 - 2013
1 year 1 month
Thomas More University of Applied Sciences
Bachelor's Degree, Business Administration - Marketing
2011 - 2012
1 year 1 month
Licenses & certifications
Golden Member
Issued: Jan 2012
Bicycle mechanic
Issued: Jan 2011
International Marketing Award
Issued: Jan 2011