Christophe Couckuyt

MBA | Marketing & Client Experience Manager

Salary / Daily rate

9200 Dendermonde, Belgium

Mobility: Belgium, Antwerp, ...

Freelance, open to permanent contract

Can come onsite

Skills

Head of MarketingMarketing StrategyMarketing ManagerInterim ManagementLead NurturingCRMAffiliationGoogle AnalyticsMarketing Operations ManagerProduct MarketingCopywritingCommunication CampaignProduct ManagementLead GenerationGoogle AdsVP MarketingBranding StrategyEvent ManagementLinkedIn AdsHubspotMarketoCMOSales StrategyMarketing OpsBusiness DevelopmentGo-to-marketSalesforceBrandingEmailingMeta AdsGrowthMailChimpCustomer SuccessCustomer CareInterim ManagerStrategy & ConsultingCustomer Service

Languages

Dutch (Native)English (Fluent)French (Fluent)German

About me

Intro

Marketing consultancy & interim management. Strategic thinking & hands-on execution. Improving your focus & strengthening your marketing approach. Core: • marketing strategy and execution • brand and customer experience • digital marketing, CRM and e-commerce • agency, stakeholder and project coordination commercial and transformation support • broad business view, not stuck in a marketing silo Open to freelance consultancy and interim assignments.

Links

Work experience

Marketing, Data & Client Expercience Manager

Jaguar Land Rover Asse - Van Vaerenbergh

Aug 2024 - Present

2 years 3 months

Asse, Belgium

Marketing lead at Belgium's n°1 Jaguar Land Rover dealership: – Crafting and implementing multi-channel campaigns that elevate brand presence and drive showroom traffic – Instructing and aligning marketing partners (SEO, SEA, print, events, mailing, etc) – Local implementation of global brand strategies – Customer Experience lead, implementing best practices and continuous improvement of customer satisfaction

Marketing Manager

Van Vaerenbergh Mobility

Aug 2024 - Present

2 years 3 months

Assen, Netherlands

General marketing activities for a multibrand (premium) car dealership.

Owner

Commercial Consulting

Jul 2024 - Present

2 years 4 months

9200 Dendermonde, Belgium

Strategy and management consultancy services.

Co Manager

Bike Design Benelux

May 2016 - Aug 2024

8 years 4 months

9200 Dendermonde, Belgium

Daily management of a wholesales company that distributes motorcycle parts and accessories. – Deciding on the brands and go-to-market strategy – Setting up pricing and margins, P&L responsability – Deploying marketing plan (sponsorships, fairs, mailings, actions, advertising, etc) – Managing the staff in an operational manner but also from an HR point of view (remuneration, hiring, etc)

Cabinet staff

Stad Aalst

Jun 2015 - Apr 2016

11 months

Aalst, Belgium

Temporary role during (to enable me to focus better on my MBA thesis). – Representing the council member during agenda conflicts – Implementing a personal branding to improve the council member's public profile – Preparing and pre-digesting large projects and files in order to facilitate decicion making – Managing general communication (on- and offline): PR and media

Sales and Marketing Manager

KINETURA

Feb 2015 - May 2015

4 months

Setting up a sales & marketing strategy for a start-up in designer lighting. – Prospecting: desk research & in the field (Belgium / London) – Planning and attending of events (e.g. Salone del Mobile in Milano) – Finetuning & execution of the sales & marketing plan

Marketing Manager

Arseus Medical

Jul 2014 - Feb 2015

8 months

Bournemouth, UK

Leading a team of 2 product managers and 1 marketing communication specialist at a distributor of medical products. – Managing a complete overhaul of Arseus Medical's 4 webshops – Execution of the marketing plan – Streamlining the marketing support for the sales teams

Segment Marketing Executive - Ecobusiness

Schneider Electric

Dec 2013 - Jul 2014

8 months

1180 Uccle, Belgium

Segment leader for Ecobusiness (KNX, emergency lighting, power factor correction, network connectivity) in an electricity facilities provider. – Building a bridge between technical product marketeers and the Marcom department. – Deploying the EcoXpert loyalty program. – Increase cross-selling by stimulating "solution selling".

Product Manager

CWS-boco BeLux NV

Sep 2010 - Nov 2013

3 years 3 months

Very broad marketing role with significant and rapid increase of responsibilities at a B2B facilities provider. – Building and launching commercial actions – Managing online and printed media – Providing product expertise and setting up a knowledge center – Lead nurturing – Phase-in and phase-out of products – Setting up and having customer experience surveys performed – Planning and attending fairs and events – Advertising and PR – Copywriting – Implementation of Salesforce.com CRM (Key User & Local Admin)

Marketing responsible

Bike Design Benelux

May 2005 - Sep 2010

5 years 5 months

9200 Dendermonde, Belgium

First desk job, rapidly developing my talent for marketing at a wholesales company that distributes motorcycle parts and accessories. – Maintaining overall communication with stakeholders (customers, suppliers, press) – Attending fairs – Setting up and performing surveys – Website content management – Advertising and publicity, press relations – Sponsorships

Machine operator

Tekni-Plex Europe nv

Sep 2001 - Apr 2005

3 years 8 months

Erembodegem

Night shift machine operator


Education

Vlerick Business School

Management programme, Driving Growth through Customer Centricity

2018 - 2018

1 month

Vlerick Business School

Executive MBA, Business Administration and Management, General

2013 - 2015

1 year 10 months

Odisee

Postgraduate, Facility Management

2012 - 2013

1 year 1 month

Thomas More University of Applied Sciences

Bachelor's Degree, Business Administration - Marketing

2011 - 2012

1 year 1 month


Licenses & certifications

Golden Member

Issued: Jan 2012

Bicycle mechanic

Issued: Jan 2011

Certified by Syntra Midden-Vlaanderen

International Marketing Award

Issued: Jan 2011

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