Cindy PINOT

Marketing Consultant | Acquisition & Retention

Salaire / Taux journalier

Perpignan, France

Freelance, ouvert au CDI

Expertises

Go-to-marketCRMStratégie & Consulting

Langues

AnglaisAnglaisEspagnolFrançais

À propos

Introduction

Marketing consultant with 7+ years driving ethical customer acquisition & retention for purpose-driven businesses. Founded LEVEL Marketing after leading CRM strategies at WeightWatchers, boosting conversion & loyalty through data-driven campaigns. Specialized in sustainable B2B/B2C marketing strategies, team leadership, and custom training programs.

Liens

Expérience de travail

Consultant - Marketing Ethical & Sustainable

LEVEL MarketingFreelance

oct. 2024 - Présent

2 ans 1 mois

🎯 Human-centered and responsible expertise for ethical, sustainable, and high-impact marketing. I help businesses tackle their marketing challenges with a tailored, conscious approach that puts people and the planet at the heart of performance. 🌿 Custom, sustainable marketing strategy Together, we build a marketing strategy that aligns with your values, goals, and market reality — combining innovation, ethics, and long-term impact. 🤝 Ethical and effective client acquisition I optimize your B2B/B2C prospecting with respectful, targeted methods: precise audience segmentation, seamless customer journeys, authentic messaging, and sustainable acquisition levers. 💌 Responsible customer retention & trust-building I support you in creating lasting relationships with your clients through personalized experiences, value-driven campaigns, meaningful loyalty programs, and smart marketing automation. 📚 Hands-on training for responsible marketing I deliver customized training sessions to empower your teams with best practices in digital marketing, customer strategy, acquisition and retention — combining ethics, performance, and purpose.

WW WeightWatchers

févr. 2021 - oct. 2024

3 ans 9 mois

Remote, Oregon 97458, États-Unis

eCRM Marketing Manager

juin 2023 - oct. 2024

1 an 5 mois

Remote, Oregon 97458, États-Unis

WeightWatchers is a weight loss and wellness program. - Define and deploy CRM strategies tailored to the specific needs of the French market. - Coordinate local and central teams to ensure CRM campaign consistency while allowing for personalization based on local market needs. - Implement CRM tools and automated processes to enhance marketing efficiency and optimize the customer experience across all touchpoints (emailing, push notifications, etc.). - Analyze CRM and PRM data to provide strategic recommendations aimed at optimizing segmentation, retention, conversion, and new customer acquisition. - Manage partnerships with IT and Data teams to ensure seamless integration of CRM platforms and analytics tools.

Loyalty & Adquisition Marketing Manager

févr. 2021 - juil. 2023

2 ans 6 mois

Remote, Oregon 97458, États-Unis

Acquisition strategy : - Pricing and lead capture strategies - eCRM: Strategy and implementation of recruitment campaigns. Brief, creative follow-up with agency and results analysis (Mailing, Emailing, Push, SMS). - Cross-sell and partnerships: Veepee, Samsung, Orange Bleue, Les Huilettes... - PRM acquisition strategy: Digital campaigns, PopIn, trigger email. Loyalty & CRM strategy: - Management and follow-up of relationship marketing campaigns: loyalty, retention and nurturing. - Project management and retention strategy: Customer journey automation, loyalty program management, sponsorship program management and launch of new products. - eCRM strategy for WW Shop e-Commerce site. Management of a 2-person team. Budget management.

Sales and Marketing management

Europ Assistance

avr. 2017 - mars 2020

3 ans

Santiago Province, Chile

Europ Assistance is an international assistance company (Travel, Home, Health and vehicle). Team leader responsible of 6 sales representatives, I am in charge of corporate sales (B2B and B2B2C) and direct sales (B2C) of travel assistance and Tele-assistance for the elderly, mainly by developing e-commerce. I participate in the commercial strategy (Pricing, new products and new segments), I develop and implement marketing strategy in all available communication channels (Tradicional and digital).

Sales and Marketing management

Alamo Rent A Car

mars 2016 - déc. 2016

10 mois

Las Condes, Région métropolitaine de Santiago, Chili

Alamo is a car renting company where, as Sales and Marketing manager, I was in charge of revenue management, product definition and development of communication tools in all kind of media (Digital, Newspaper add, tv add ...). I increased the brand awareness by managing the development of e-commerce, improving the image of the brand in point of sales and managing sales team.

Product Manager Assistant

Groupe SEB

janv. 2014 - déc. 2015

2 ans

69130 Écully, France

Groupe SEB is an international French company that produces small home appliances. Some of the group's brands include Krups, Moulinex, Rowenta and Tefal. Assistant to the "beauty" product manager for the world market under the Tefal, Rowenta and Calor brands, I worked on product definition, development with engineers, design and packaging. I participated to the creation, implementation and monitoring of concept tests: Surveys, focus group, use test and reports. Alongside the digital marketing manager, I developed and implemented digital campaigns for Rowenta for Elite Model Look in co-branding. I worked with influencers and made improvements to the social media strategy.

Store Manager Assistant

Roche Bobois

sept. 2011 - juil. 2012

11 mois

Houston, Texas, États-Unis

Roche Bobois is a French company of high-end furniture stores. As assistant of store manager, I managed sales and stock. I received clients in the store, helped with stock logistic, after sales service and showroom implementation. I also was in charge of communication, PR Management, Organization of events (Fairs, Parties, Private sales), as well as benchmark and market study.


Formation

Side School

IA pour les marketeurs

2025 - 2025

1 mois

CNFDI - Centre National privé de Formation à Distance

Tourism and Travel Services Marketing Operations

2020 - 2021

5 mois

BGE

2020 - 2020

1 mois

MBS School of Business

Master Business

2013 - 2015

2 ans 1 mois

Universidad de Santiago de Chile

Business administration

2012 - 2013

1 an 1 mois

MBS School of Business

Bachelor of Business Administration (Hnrs)

2010 - 2013

3 ans 1 mois

High school - Aristide Maillol

Baccalauréat

2004 - 2008

4 ans 1 mois

Portfolio

Mise en place du Welcome Journey chez WeightWatchers France

Mise en place de la campagne QUIZ – Ghislaine Cadène

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