
Cindy PINOT
Marketing Consultant | Acquisition & Retention
Salaire / Taux journalier
Perpignan, France
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
Marketing consultant with 7+ years driving ethical customer acquisition & retention for purpose-driven businesses. Founded LEVEL Marketing after leading CRM strategies at WeightWatchers, boosting conversion & loyalty through data-driven campaigns. Specialized in sustainable B2B/B2C marketing strategies, team leadership, and custom training programs.
Expérience de travail
Consultant - Marketing Ethical & Sustainable
LEVEL MarketingFreelance
oct. 2024 - Présent
2 ans 1 mois
🎯 Human-centered and responsible expertise for ethical, sustainable, and high-impact marketing. I help businesses tackle their marketing challenges with a tailored, conscious approach that puts people and the planet at the heart of performance. 🌿 Custom, sustainable marketing strategy Together, we build a marketing strategy that aligns with your values, goals, and market reality — combining innovation, ethics, and long-term impact. 🤝 Ethical and effective client acquisition I optimize your B2B/B2C prospecting with respectful, targeted methods: precise audience segmentation, seamless customer journeys, authentic messaging, and sustainable acquisition levers. 💌 Responsible customer retention & trust-building I support you in creating lasting relationships with your clients through personalized experiences, value-driven campaigns, meaningful loyalty programs, and smart marketing automation. 📚 Hands-on training for responsible marketing I deliver customized training sessions to empower your teams with best practices in digital marketing, customer strategy, acquisition and retention — combining ethics, performance, and purpose.
WW WeightWatchers
févr. 2021 - oct. 2024
3 ans 9 mois
Remote, Oregon 97458, États-Unis
eCRM Marketing Manager
juin 2023 - oct. 2024
1 an 5 mois
Remote, Oregon 97458, États-Unis
WeightWatchers is a weight loss and wellness program. - Define and deploy CRM strategies tailored to the specific needs of the French market. - Coordinate local and central teams to ensure CRM campaign consistency while allowing for personalization based on local market needs. - Implement CRM tools and automated processes to enhance marketing efficiency and optimize the customer experience across all touchpoints (emailing, push notifications, etc.). - Analyze CRM and PRM data to provide strategic recommendations aimed at optimizing segmentation, retention, conversion, and new customer acquisition. - Manage partnerships with IT and Data teams to ensure seamless integration of CRM platforms and analytics tools.
Loyalty & Adquisition Marketing Manager
févr. 2021 - juil. 2023
2 ans 6 mois
Remote, Oregon 97458, États-Unis
Acquisition strategy : - Pricing and lead capture strategies - eCRM: Strategy and implementation of recruitment campaigns. Brief, creative follow-up with agency and results analysis (Mailing, Emailing, Push, SMS). - Cross-sell and partnerships: Veepee, Samsung, Orange Bleue, Les Huilettes... - PRM acquisition strategy: Digital campaigns, PopIn, trigger email. Loyalty & CRM strategy: - Management and follow-up of relationship marketing campaigns: loyalty, retention and nurturing. - Project management and retention strategy: Customer journey automation, loyalty program management, sponsorship program management and launch of new products. - eCRM strategy for WW Shop e-Commerce site. Management of a 2-person team. Budget management.
Sales and Marketing management
Europ Assistance
avr. 2017 - mars 2020
3 ans
Santiago Province, Chile
Europ Assistance is an international assistance company (Travel, Home, Health and vehicle). Team leader responsible of 6 sales representatives, I am in charge of corporate sales (B2B and B2B2C) and direct sales (B2C) of travel assistance and Tele-assistance for the elderly, mainly by developing e-commerce. I participate in the commercial strategy (Pricing, new products and new segments), I develop and implement marketing strategy in all available communication channels (Tradicional and digital).
Sales and Marketing management
Alamo Rent A Car
mars 2016 - déc. 2016
10 mois
Las Condes, Région métropolitaine de Santiago, Chili
Alamo is a car renting company where, as Sales and Marketing manager, I was in charge of revenue management, product definition and development of communication tools in all kind of media (Digital, Newspaper add, tv add ...). I increased the brand awareness by managing the development of e-commerce, improving the image of the brand in point of sales and managing sales team.
Product Manager Assistant
Groupe SEB
janv. 2014 - déc. 2015
2 ans
69130 Écully, France
Groupe SEB is an international French company that produces small home appliances. Some of the group's brands include Krups, Moulinex, Rowenta and Tefal. Assistant to the "beauty" product manager for the world market under the Tefal, Rowenta and Calor brands, I worked on product definition, development with engineers, design and packaging. I participated to the creation, implementation and monitoring of concept tests: Surveys, focus group, use test and reports. Alongside the digital marketing manager, I developed and implemented digital campaigns for Rowenta for Elite Model Look in co-branding. I worked with influencers and made improvements to the social media strategy.
Store Manager Assistant
Roche Bobois
sept. 2011 - juil. 2012
11 mois
Houston, Texas, États-Unis
Roche Bobois is a French company of high-end furniture stores. As assistant of store manager, I managed sales and stock. I received clients in the store, helped with stock logistic, after sales service and showroom implementation. I also was in charge of communication, PR Management, Organization of events (Fairs, Parties, Private sales), as well as benchmark and market study.
Formation
Side School
IA pour les marketeurs
2025 - 2025
1 mois
CNFDI - Centre National privé de Formation à Distance
Tourism and Travel Services Marketing Operations
2020 - 2021
5 mois
BGE
2020 - 2020
1 mois
MBS School of Business
Master Business
2013 - 2015
2 ans 1 mois
Universidad de Santiago de Chile
Business administration
2012 - 2013
1 an 1 mois
MBS School of Business
Bachelor of Business Administration (Hnrs)
2010 - 2013
3 ans 1 mois
High school - Aristide Maillol
Baccalauréat
2004 - 2008
4 ans 1 mois
Portfolio

Mise en place du Welcome Journey chez WeightWatchers France
