Claire de Kermenguy

CRM Expert | Marketing Corporate

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

GrowthCRMHubspotStratégie & ConsultingGo-to-marketRédaction d'articlesLinkedIn AdsStratégie de marqueMeta AdsYoutube AdsAhrefsSEAWeb AnalyticsStratégie SalesGoogle AdsSEOSocial AdsCopywriting

Langues

AnglaisFrançais

À propos

Introduction

Experte en stratégie marketing et CRM multicanal, je conçois et pilote des campagnes CRM orientées performance et fidélisation, avec une forte sensibilité pour la donnée, l’expérience client et la création de valeur à long terme.

Liens

Expérience de travail

CRM & Marketing manager - Freelance

J'achète en EspagneFreelance

avr. 2025 - Présent

1 an 7 mois

À distance

• Segmentation and engagement of the prospect database (Brevo): webinars, newsletters, nurturing. • Participation in the rebranding and migration of 4 websites to Webflow. • Strategic planning: key moments, events, promotions, referral. • Creation of print and online advertising. • Development of sales enablement materials.

CRM Expert - Hubspot

Je Rêve d'une MaisonFreelance

août 2025 - sept. 2025

2 mois

Paris, France

• HubSpot configuration, creation of workflows, tracking dashboards, and calculated fields to streamline operational monitoring. • Campaign setup—emails, newsletters, nurturing scenarios, etc.

Head of Marketing

Prello

avr. 2022 - avr. 2025

3 ans 1 mois

Paris, France

• Designed and implemented the Go-To-Market strategy targeting wealth management advisors (CGPs), including value proposition, key messaging, and presentation materials. • Structured and formalized the B2B2C offer, clarifying value propositions for different partner segments and use cases. • Created corporate marketing and sales decks for partnership pitches, tenders, and investor presentations. • Defined and led the multichannel CRM strategy (HubSpot, Brevo) to support partner engagement and commercial performance. • Built KPI dashboards (CPL, LTV, ROAS) to monitor business performance and continuously refine the economic model.

Neoness

févr. 2019 - juil. 2022

3 ans 6 mois

Paris Area, France

Digital Marketing & CRM Manager

févr. 2019 - juil. 2022

3 ans 6 mois

Paris Area, France

• Manage the growth acquisition strategy on et off : print, TV, paid ads,. (direct management : 2 persons) • Launch yearly national marketing campaigns, 5 times a year • Set up the CRM marketing strategy focusing on reducing churn rate and improving loyalty, retention and LTV • Conduct in-depth market and customer researchs to understand trends • Set up KPI dashboard to measure ROI of marketing spendings • Manage branding and creative campaigns : brand film, brand photo shooting

B2B Marketing Manager

oct. 2020 - mars 2022

1 an 6 mois

Paris, France

• Led the brand repositioning and developed the corporate pitch targeting HR departments for workplace wellness programs. • Created B2B sales and marketing materials (presentations, one-pagers, case studies) to promote the company’s well-being offer to corporate clients. • Structured the corporate value proposition, highlighting key differentiators and proof points for HR decision-makers. • Managed multichannel CRM and acquisition campaigns (emailing, push notifications, reactivation, engagement). • Oversaw content production and ensured consistency across all marketing and communication materials (slides, visuals, brand tone).

Head of Marketing (cluster)

AccorHotels

déc. 2016 - janv. 2019

2 ans 2 mois

Bangkok, Thaïlande

• Lead the yearly international marketing plan and budget for 5 hotels and 2 restaurants : (SEO, PPC, CRM, social media) to drive ranking and sales (direct management : 6 persons) • Manage the yearly room distribution strategy on direct and indirect channels (booking, agoda, expedia) to maximise bookings, rankings and awarness and to achieve the monthly and yearly forecast • Supervise the rebranding of 2 hotels and the launch of a new kids club concept • Partner with key market influencers/bloggers to increase hotels awareness Supervise the social media editorial content to increase engagement and fan base • Manage creative brand photo and video shooting, from the brief to the production • Coordinate in-house events: wedding fair, PR events...

Growth & Marketing Executive

Vauban Real Estate

janv. 2015 - janv. 2016

1 an 1 mois

Bangkok, Thaïlande

Creation of all the creative assets for real estate agents Growth acquisition

Innovation and BtoB Marketing Executive

Deloitte France

janv. 2014 - juil. 2014

7 mois

Région de Paris, France

Develop and design internal website for Innovation projects Organise design thinking session, collaborative meetings Participate in the creation of the Green House, a creative and collaborative meeting space

Web-marketing/eCRM Executive

Le Figaro

juin 2013 - déc. 2013

7 mois

Région de Paris, France

Set up relational web programs (recruitment, retention, contests) Manage emailings planning in compliance with marketing pressure Design emailings (creative brief, object) in collaboration with the graphic studio

Advertising Sales Executive

Mazarine Digital

avr. 2011 - juil. 2011

4 mois

Région de Paris, France

- Organization of partnerships between luxury brands, Parisian theaters and operas - Direct marketing : designing customized sales arguments and advertising sales


Formation

Université Paris Dauphine - PSL

Master’s Degree

2014 - 2015

2 ans

Université Paris Dauphine - PSL

Licence 3

2011 - 2012

2 ans

Université de Rennes I

DUT GEA

2009 - 2011

3 ans

Portfolio

HubSpot configuration

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