Claire EMERY
Senior Product Manager
Salaire / Taux journalier
Grenoble, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
Senior Marketing/IT manager with 20+ years driving digital transformation and team management across telecom, digital and energy sectors. Expert in Product Management, Agile project delivery, Product ownership, and AI implementation. Proven success managing cross-functional teams. Specialized in strategic planning, go-to-market execution, and operational excellence to accelerate business growth.
Expérience de travail
Team Lead, PM and Product Owner
Fluxys
avr. 2023 - Présent
3 ans 7 mois
Bruxelles, Belgique
. Team management (analysts, Front End and Back End developers) related to business applications used by Fluxys Zeebrugge and Dunkerque LNG terminals: functional enhancements, technical upgrades, release management, QA, operational support . Product Owner of a transformation challenge (within Fluxys innovation lab) about Knowledge management: Agile and Design thinking methodologies, implementation of an AI tool to facilitate business information retrieval, scale up validation . IT project management related to Fluxys LNG activity, energy transition, regulatory and technology compliance, simplification of operational processes
IT Product Owner and Team manager
Edenred
sept. 2019 - mai 2023
3 ans 9 mois
Bruxelles, Belgique
. Agile IT project portfolio management: Strategy and Architecture, backlog prioritization and monitoring, operational management (time line, risks, dependencies…), Scrum Ambassador, Continuous improvement. . Manager of a Front office IT team: Business analysts, web and mobile app developers, tester.
Bouygues Telecom Entreprises
juin 2007 - oct. 2019
12 ans 5 mois
Paris Area, France
Value added mobile Services Manager
mars 2017 - oct. 2019
2 ans 8 mois
Paris Area, France
• Created the strategic plan for value-added mobile solutions • Implemented a 360° sales supporting and business training program • Developed the service range of premium outsourced mobile-fleet solutions
B2B Market Manager, SME segment
mai 2011 - mars 2017
5 ans 11 mois
7620 Paris, Danemark
• Monitored Go-to-Market campaigns with sales teams: market segmentation, customer value proposition, client targeting, lead generation for the direct/indirect channel mix, sales challenges • Defined the 1-year Marketing plan and coordinated the customer campaigns: up-sell and cross-sell strategy to upgrade customer value, customer satisfaction, client retention, churn management
B2B VoIP Product Manager
juin 2007 - mai 2011
4 ans
• Launched, upgraded and monitored the product line of B2B fixed lines/Unified communication solutions: Business plans, insights, requirements, customer journey, communication and sales pitch, defined promotional campaigns, monitored sales performance and profitability • Coached and supported sales teams, competitive intelligence
VoIP Product Manager
T-ONLINE FRANCE – Club Internet
févr. 2006 - juil. 2007
1 an 6 mois
Paris, France
• Referent person on VoIP with operational branches and support teams • Coordinated projects about VoIP value-added services development: initial scoping, launch, life-cycle operational management • Technological and market watch, innovation proposals
Broadband & VoIP Product manager
EST VIDEOCOMMUNICATION – Groupe SFR
juil. 2004 - mars 2006
1 an 9 mois
Strasbourg, France
• Managed the P&L for the product line: benchmarking, product launch, special offers, direct marketing, created marketing material, sales tools, business training, management reporting • Monitored the corporate and customer websites releases • Launched a monthly customer newsletter
Formation
Universidad de Córdoba
ETEA
2000 - 2001
2 ans
ESSEC Business School
Master’s degree in Business economics and Marketing
1997 - 2001
5 ans
Licences et certifications
Lean Six Sigma Green Belt
Délivré le : févr. 2013