Dr. Clarence Mackori

Client facing business strategic advisor & partner for the Grant Management and the Programmatic Monitoring and Risk Divisions. Responsible for the alignment of the IT strategy, systems architecture and IT solutions with the business needs and goals. Contribute to corporate transformation projects as a subject matter expert on Project and Risk Management best practices as well as advise on key project decisions. Ensure effective collaboration with business stakeholders on channeling, prioritization and monitoring of operational system development and enhancement (demand management & portfolio management) to achieve operational excellence & efficiency. Lead the continuous improvement of operational systems and processes across the assigned Divisions/Departments through simplification, streamlining and process differentiation that strengthens investment decision-making capabilities, driving operational efficiencies, and identifying operational risks. Act as quality assurance provider and the bridge between business owners, decision-makers, and IT delivery teams for systems development/maintenance as well as provide input for IT investment governance to ensure value for money and return on investment of strategic IT initiatives.

Technical lead, responsible for managing a team of developers to deliver the Uganda Electronic Single Window (Trade facilitation portal, funded by Trademark EA, implemented by UNCTAD). Relationship management & engagement with management teams in Government Agencies to facilitate project implementation. Risk and change management lead (technical), responsible for capacity building and preparedness of Government Agencies involved in the project. Key Accomplishments • Managed a team of 7 developers and successfully delivered the Uganda Electronic Single Window. • Successfully served as chief technical liaison, effectively linking UNCTAD Geneva and local experts & consultants in Uganda. • Successfully managed the integration of 18 Government Agencies onto the platform by April 2018. • Managed project risks and improved Government Agencies project risk management capacity. • Monitored and ensured compliance with defined donor and organizational policies.

Project management of the implementation of an IT transformation roadmap. Capacity building of the support functions on systems & processes for optimal exploitation of IT investments. Responsible for ensuring compliance with data & security legal requirements. Key Accomplishments • Successfully project managed the implementation of multiple projects of an IT transformation roadmap valued at USD 430,000/=. • Developed a process manual for the Finance and Administration departments, contributing to streamlining and standardization of operations. • Developed dashboards for the Finance and HR departments, thereby enhancing the monitoring and proactive handling of unit functions. • Enhanced the capacity of the IT department via recruitment, training, and knowledge transfer through mentoring.

Strategic leadership and performance management of business support functions - Finance, Information Technology, Logistics, Human Resources and Administration. Responsible for risk management of Support Services and contribution to the Country Risk Management framework. Fraud & investigations focal point. Key Accomplishments • Attained a 97% rating in managing the Business Support functions during closure of OXFAM GB operations in the Karamoja region of Uganda. • Improved the project implementation capacity of 8 grantees/partners in project planning, implementation, and reporting, contributing to program sustainability. • Developed and implemented templates for project planning & monitoring, thereby improving collaboration between Program & Support Services teams. • Successfully managed the asset disposal and retirement process, in compliance with organizational policy.

Consultancy in Project Management, Technology Integration and Support Services improvement. Key Accomplishments: • Project managed the implementation of an Accounting Software package, including system customization, data migration and user training. • Project managed the review and enhancement of a ticket/issue management system for a Company providing infrastructure to mobile phone companies. • Successfully completed several process reviews, mapping & reengineering assignments.

Strategic leadership and performance management of business support functions, ensuring the best possible support to Country Programs. Operations & risk management with a strong emphasis on effectiveness and efficiency in support services. Key Accomplishments • Successfully managed (interim capacity) the Business Support functions (38 staff) of one of the largest OXFAM GB Programs worldwide. • Successfully managed closure of operations and exit of OXFAM GB from one Province in DRC. • Effectively managed relationships with key Government Departments for smooth operations.