Claudia Ryan-Jones

✅ Assist Virtual Support Solutions harnesses the broad range of skills we have both developed over our 30-year careers. Our aim is to assist you or your business with all aspects of office management requirements. Whether you need a letter typed, a meeting booked, a website designed, or your social media managed and enhanced, Assist will be a one-stop shop for all your office requirements. ⏩ Executive Summary: ► Launched and co-founded a dynamic and fast-paced Virtual Assistance Service. ► Coordinating multiple inboxes providing a fast and efficient turnaround. ► Designing online training courses, providing access and management. ► Implementing WordPress website management, adding pages, gravity forms and linking to external websites. ► Building WIX pages and incorporating changes, management, and updates. ► Overseeing social media pages, creating designs, background research, and copywriting. ► Coordinating in English and French with local clients, offering hand-holding services and support. ► Monitoring diary and events management, providing executive support and administrative care for clients based worldwide ► Delivering bulk emailing tasks using ActiveCampaign, creating automations and lists to build contacts. ► Developing designs and company brand to deliver support to small and medium businesses and entrepreneurs. ⏩Specialities: Digital employee | Online assistant | Virtual web assistant | Dedicated personal assistant | Personal office assistant | Executive assistant | Administrative specialist | Project management | Meeting arrangements | Lead generation | Social Media | Note-taking | Spreadsheets | Emails | Virtual assistant | Administrative assistant | Personal assistant | Executive Support | Website Management | Events Management ⏩ How you can contact me: If you would like to connect & learn more about Assist Virtual Support Solutions, feel free to reach me at [email protected] - I’ll be happy to help!

⏩ Executive Summary: ► Co-ordinated the formatting of documents including CVs, Terms of Business, Letters of Contracts, creating interview packs for candidates and daily admin tasks. ► Manipulated time tracking software to record work rate, tasks and to enable billing at month end. ► Delivered accurate formatting of CV's and any documentation required to complete their project, responding to the fast-moving demands of the consultants. ► Coded and created entries for candidates, roles, and companies (Bond Adapt, Influence) and other in-house recruitment programs. ► Created job advertisements, adding to websites (WordPress) and recruitment sites such as Totaljobs. ► Facilitated and implemented CRM software to monitor activities. ⏩Specialities: Recruitment | CV formatting | Resumes | Interviews | Recruitment Software | Virtual Administration | Sales Support | Formatting Documents | Formatting Tasks | Virtual Outsourced Recruitment Administration | Databases | Customer Service | Remote working

✅ Established in 1982, Streetlife is an organisation which assists vulnerable young people in Blackpool, many who access our service as homeless. Streetlife’s aim is to enable and empower them to make informed choices, about issues affecting their lives. StreetLife provides support for those up to the age of 26 and serves as emergency accommodation for those who need it most. ⏩ Executive Summary: ► Directed and supported individual team members to fulfil requirements by their specific funders such as The Big Lottery, Lloyds, Tudor Trust, Children in Need to ensure a quality service was delivered to young people in line with funding agreements. ► Created policies and procedures and oversaw the day to day running of the charity. ► Cultivated teams and provided professional supervision to staff and students. ► Connected with key agencies to deliver frontline services from our Day Centre to meet vulnerable young peoples’ health and educational needs. ⏩ Accomplishments: ► Implemented from paper, an integrated CRM system which brought communication from two sites and was regulated to create a safe working environment for staff and volunteers. ► Orchestrated modification of a limiting policy to young people which allowed the acceptance of young people with specific high needs being accommodated in our night shelter that previously were declined. ► Founded a Life Skills programme and presented it during residential's for young people. ► Enabled young people to gain confidence through informal education opportunities. ► Founded an annual Volunteer Celebration for ~ 60 people to recognise the contribution of their services to the charity. ► Produced and delivered a fully redesigned Volunteer Training Programme ⏩Specialities: Non-profit Organizations | Social Enterprise | Corporate Social Responsibility | Youth Homelessness | Youth Development | Youth Work | Team management | Leadership | Project Management | Communication | Organisation | Events Management