Clément Barbaro
Senior Product Owner | E-commerce & Operations
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Paris, France
Freelance, ouvert au CDI
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À propos
Introduction
Strategic COO & Product Leader with 8+ years transforming luxury retail operations and e-commerce platforms. Led global expansion across 53 stores worldwide at Hermès and spearheaded million-dollar replatforming projects. Expert in operational excellence, product strategy, and scaling teams from startup to enterprise level.
Expérience de travail
Manager | Stratégie & Transformation Opérationnelle
DNG
sept. 2025 - Présent
1 an 2 mois
Paris, France
Cofounder & COO
Jaylo
avr. 2024 - avr. 2025
1 an 1 mois
Paris, France
Jaylo was created with a clear vision: fostering a world of augmented transparency & integrity, nurturing universal trust - Strategic follow-up (business plan, objectives, execution roadmap) - Product vision & roadmap ownership - Org structuring across HR, finance, legal & core processes - Day-to-day alignment and leadership within the founding team After an initial go-to-market that proved unsuccessful, we led a strategic pivot to explore new use cases. I then helped drive the ideation phase and launch two new projects, from concept to early field validation.
Hermès
oct. 2018 - avr. 2024
5 ans 7 mois
Paris et périphérie
Senior Project Manager – Retail Operations Organization & Process – Group Operations Team
avr. 2022 - avr. 2024
2 ans 1 mois
Paris et périphérie
- Supported and certified 53 stores worldwide (Europe, South Korea, Singapore, Australia, Thailand, Canada, Brazil, Mexico) - Defined future store organizations and processes (post-2024 roadmap) - Led omnichannel and analytics streams: defined operational KPIs, built and deployed several in-store tools and initiatives
Product Owner E-commerce - Replatforming
mars 2020 - avr. 2022
2 ans 2 mois
Paris, France
- Led project scoping (~1000 man-days): selected key partners, defined functional scope, and built the development & deployment roadmap - Co-wrote specifications with product and tech teams - Set up and managed two development teams, introducing a new continuous delivery approach
Product Owner eCommerce - Countries roll-out
oct. 2018 - mars 2020
1 an 6 mois
Paris, France
- Opened new e-commerce subsidiaries in Hong Kong, South Korea, and the Middle East - Launched the new e-commerce platform in Japan - Feasibility study for new e-commerce launches (Latin America, Canada, and additional Asian countries)
Consultant - Digital & Strategy
BearingPoint
oct. 2016 - sept. 2018
2 ans
Project for a leading specialty retail group – E-commerce replatforming - Led project scoping (business needs gathering, functional scope definition, as-is/to-be gap analysis) and implemented project governance. - Managed UX/UI agency (design workshops, planning, budget) and ensured internal coordination. - Oversaw customer experience and loyalty program streams (requirements gathering, product coordination). - Led change management: impact assessment, training coordination, and business readiness. Project for a global B2B industrial group – Customer Experience Department - Conducted stakeholder interviews, mapped pain points, and synthesized key product and content concepts. - Delivered strategic materials to align teams: executive storytelling, macro-level process mapping, and concept book for project squads.
Digital Project Manager
Hermès
janv. 2016 - juil. 2016
7 mois
- E-commerce platform project: Project coordination, launch planning, training plan, UAT strategy, functional scope definition (Agile MVP), RFP specs writing, internal communication. - E-commerce strategy: Product offer definition, purchasing analysis & reporting, benchmarking, competitive & tech watch, best practice analysis (omnichannel).
Junior Product Marketing Manager
Wezit
janv. 2014 - déc. 2015
2 ans
- Product: Agile methodology (Scrum & Kanban), UX focus, MVP definition, user feedback integration - Marketing: Product and brand positioning, visual identity design, website design - Business: Product pricing, presence at trade shows (SITEM), client onboarding and training (RMN-GP, Musée de l’Oise, Hérault Departmental Archives)
Marketing assistant
Servisair
août 2012 - déc. 2012
5 mois
Manchester, Royaume-Uni
- Managed lounge staff teams, implemented training and follow-up systems: led 25 training sessions and trained 80+ team members - Oversaw verification systems, analyzed errors, and implemented corrective solutions: generated £110k in savings over 4 months - Conducted benchmarking and service evaluation of Servisair Lounges - Analyzed performance data, built and managed internal databases
Project Manager
ESCEM
oct. 2011 - juin 2012
9 mois
Région de Tours, France
Organization of a car rally, winery tours - Partnership with charity ADEL - Team management, entertainment and distribution of tasks - Cash management - Negotiating with sponsors and contract development
Project Manager
ESCEM
oct. 2010 - avr. 2011
7 mois
Région de Tours, France
Organization of an Art Exhibition - collective Professional Project: - Team management - Organization of the event - Promotion of this event - Contacts with sponsors and partners
Formation
Audencia
Master in Management, Marketing for Product Manager / Business Development
2013 - 2016
3 ans 1 mois
École Supérieure de Commerce Et de Management - ESCEM
Bachelor of Business and Management, Management
2010 - 2013
3 ans 1 mois