Clo Hibon

Executive & Leadership Coach

Salary / Daily rate

Paris, France

Freelance

Can come onsite

Skills

Sales StrategyStrategy & ConsultingCoachingCustomer CareKnowledge ManagementCRMEvent Management

Languages

English (Native)French (Native)ItalianSpanishChinese

About me

Intro

Executive & Leadership Coach with 15+ years of international business experience, specializing in performance optimization and emotional intelligence development. Founded Emotions Games and driven EMEA-wide sales transformations, achieving 15% team performance increases. Offering trilingual coaching (English, French, Italian) focused on building trust, empathy, and achieving exceptional business results through proven DISC and ICF-certified methodologies.

Links

Work experience

Executive & Leadership Coach

Simply HUMANEFreelance

Apr 2023 - Present

3 years 7 months

Paris, France

I provide Executive and Leadership coaching towards Responsible Performance for individuals and teams. I work with the ambition of getting my coachees at a higher level with themselves and others (building, trust, empathy, emotional intelligence, aiming high and getting there). Feel free to contact me directly to talk about your situation. 45' free first session. Coaching in English and French. On site in Paris or remotely. I use the Creative Vortex approach to help Leaders project in an uncertain world and find solutions in a creative and unconventional way. I also train teams on Leadership posture, Stress Management, Management and Emotional Intelligence at work. I can use tools such as DISC to provide Leadership teams with a better understanding of their Management methods and communication.

President

Emotions Games

Dec 2021 - Present

4 years 11 months

Paris, France

At Emotions Games we thrive to help children and bigger children to develop their emotional state and their relational skills through games. We have created a first game in French. It is called the "Jeu des 7 familles des émotions". The game will be launched in English, Spanish, Italian, Hebrew and Russian beginning of 2022. Please reach out if you want to learn more and work with us.

EdTech Founder

EdTech to be

Feb 2021 - Jan 2022

1 year

Paris, France

Club Med

Dec 2011 - Mar 2020

8 years 4 months

Région de Paris, France

Head of Sales Transformation EMEA

Feb 2019 - Mar 2020

1 year 2 months

Région de Paris, France

Defined and drove the Human transformation strategy to provide excellent buying experiences for our Customers.

Sales, Customer Care & Transport director Italy

Jun 2017 - Mar 2019

1 year 10 months

Milan, Metropolitan City of Milan, Italy

Developed Direct Sales Increased the performance of the teams in Italy by 15% Optimised our Client Buying Experience

NMEA Training Project Manager

Dec 2011 - Jul 2017

5 years 8 months

Paris Area, France

Set up tools to analyse development needs within the Sales people (annual sales people review, coaching grids, mystery shopping). - Built the training plan to enhance our sales performance and rolled out Management & Sales Trainings, On the Job Trainings and coaching in our 11 Countries (Satisfaction Rate 4.6/5). - Implemented the e-Learning Platform. Created 5 modules to increase product knowledge of Sales Teams (Connection Rate: 98%). - Rolled out the Mystery Shopping waves to measure the quality of our sales response within our Call Centre and Agencies (increased the global quality response rate by 7pts to 78% from 13 vs. 12). Organised the Annual Manager Days. Created and coordinated the workshops in line with the Board Strategic plan defined in August (Satisfaction rate: 4.7/5).

Consultant, International project Manager

Cegos

Feb 2008 - Dec 2011

3 years 11 months

- Actively developed new and loyal customers in France and International (200k€ trainings sold in 2012, +120% individual objectives). - Built and delivered practical trainings in Sales, Negotiations, Customer Relations, Sales Management and Dealing with Difficult Situations. - Trained in French, English and Spanish. - Managed training rollout for trainings of 50 up to 2,000 heads (including customer, trainers and logistics coordination).

Junior Category Manager

Apple

Aug 2006 - Oct 2007

1 year 3 months

Junior Category Manager, Online Apple Store, Apple Europe, High Tech - Online Merchandising : Wrote description of accessories, created product guides and promotions. Established benchmarks and price definitions. - Analysis : Sales, clicks and consumer’s path on the Online Store (Omniture, SAP) Management of the Apple Expo ‘06, Online Apple Store, Apple Europe, High Tech - Human Resources: Recruited, trained and motivated the sales force - Management: Material, logistics, space (design, client paths…) - Merchandising : Created visual promotions

Marketing and Communication

GL-events

Feb 2004 - Mar 2006

2 years 2 months

Assistant to Financial and Administrative Director, GL-events, Event and venue management services - Improved performance through optimisation of the cost management with regards to rented space and followed Sales actions daily. Assistant to Marketing and Communication Director, GL-events, Event and venue management services - Participated in the editing of the book of specifications and the communication leaflet for European Commercial communication (English, French and Spanish). - Created and updated the CRM for Sales communications


Education

Institut de Coaching International

Master Coach

2022 - 2022

10 months

ESSEC Business School

EPSCI Bachelor of Business Administration (B.B.A.)

2001 - 2005

3 years 11 months

Lycée Français de Pékin

Bac de français

1997 - 1999

2 years 2 months


Licenses & certifications

DISC

Issued: Oct 2023

Certified by Assessments24x7 FR

Relational Profile Certificate

Issued: Feb 2021

Certified by Work Well Together

ICF Coach

Issued: Oct 2013

Certified by International Coaching Federation

Portfolio

Soeur_Empowering your teams

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