Colette Spencer
Remote Academic, Writing & Business Operations Professional
Salary / Daily rate
Freelance, open to permanent contract
Skills
About me
Intro
Highly dependable and adaptable professional with over 30 years of experience across academia, private education, mentoring, banking customer service, writing-intensive roles, and administrative operations. Combines advanced academic training with strong written communication, documentation, and content development skills. Known for clarity, accuracy, confidentiality, emotional intelligence, and the ability to adapt seamlessly to diverse remote roles across academic, writing, operational, and business environments.
Work experience
Educator
Public & Private Schools
Remote
– Developed curriculum, lesson plans, written assessments, and instructional materials – Produced clear reports, progress summaries, and academic documentation – Communicated complex concepts in accessible written and verbal formats – Applied organisation, planning, and accountability skills transferable to writing, business, and operations
Founder / Owner
Home-Based School & Private Education Services
Remote
– Created educational content, tutoring materials, and individualised learning plans – Managed written communications, scheduling, records, and daily operations – Provided mentoring, counselling, and structured guidance – Demonstrated entrepreneurship, discretion, compliance, and independent work discipline
Customer Service Associate
Butterfield Bank
Bermuda Run, NC 27006, USA
– Produced accurate written records, transaction entries, and client documentation – Maintained strict confidentiality and compliance standards – Resolved client issues using clear, professional communication – Strengthened precision, attention to detail, and documentation skills
Mentor / Private Tutor / Counselor / Peer Mediator
Remote
– Delivered written and verbal guidance tailored to individual needs – Supported decision-making, mediation, and personal development – Skills transferable to academic advising, content support, HR, and client-facing roles
Education
University of Maryland
Master of Education
University of Plymouth
Bachelor of Science