Colombini Andrea
Personal goal pursuit
Salary / Daily rate
9346 Glödnitz, Austria
Freelance, open to permanent contract
Skills
Languages
About me
Intro
IT specialist with 30+ years of experience in application support and technical solutions across global markets. Expert in software asset management, system troubleshooting, and client relations with proven success at Ricoh UK/EMEA/MEASA regions. Ready to provide comprehensive IT support and problem-solving expertise to streamline your technical operations.
Work experience
Engineer software and hardware
Self EmployedFreelance
Oct 2022 - Present
4 years 1 month
9346 Glödnitz, Austria
Self employed
Application Support Specialist
Ricoh UK
Sep 2016 - Oct 2022
6 years 2 months
Staines-upon-Thames, UK
After 9 years in Ricoh Italy, a new opportunity and experience in Ricoh UK like as Regional Service application specialist UK/EMEA/MEASA
System Support Specialist
Ricoh Italy
Sep 2009 - May 2016
6 years 9 months
Specialist on @Remote department of Ricoh Italy
Professional Service
ikon
Oct 2007 - Aug 2008
11 months
Skills: Problem Solving · Microsoft Excel · Software Asset Management · Peripherals · Interpersonal Skills · Phone Etiquette · Networking · Soddisfazione del cliente · Software Licensing · Organization Skills · Solution-oriented · Client Relations · Customer Requirements · Installations · Service Levels · Front Office Operations
Tecnico IT
MPF
Jan 1990 - Jan 2006
16 years 1 month
Skills: Problem Solving · Mechatronics · Supporto tecnico · Help Desk Support · Documentazione tecnica · Peripherals · Interpersonal Skills · Phone Etiquette · Networking · Soddisfazione del cliente · Software Licensing · Printer Support · Firewall · Electronics · Service Operation · Error Analysis · Organization Skills · Solution-oriented · Client Relations · Customer Requirements · Servizio clienti · Service-Level Agreements (SLA) · Installations · Service Levels · TCP/IP · Computer Hardware Troubleshooting · Front Office Operations