Constanza Ceballos

Loyalty platform with +5M users in LATAM. I led the development of functionalities for Club Grido, focusing on improving retention through personalized digital experiences. Key Responsibilities: * Comprehensive project planning and tracking (objectives, timelines, deliverables and resources). * Backlog, scope and priority management, ensuring deliverables aligned to customer expectations. * Coordination of multidisciplinary teams in agile and traditional environments. * Progress monitoring using tools such as Jira, Trello or similar. * Releases supervision and communication with stakeholders. * Coordination of testing, functional validation and final deliveries. * Internal training and functional support. * Process documentation and formal project closure. * Promotion of continuous improvement and best practices in project management.

Integral solution for retail franchises, created from scratch. I coordinated the team, defined MVPs and increments, and participated in architecture, technology and infrastructure decisions. Key Responsibilities: * Comprehensive project planning and tracking (objectives, timelines, deliverables and resources). * Backlog, scope and priority management, ensuring deliverables aligned to customer expectations. * Coordination of multidisciplinary teams in agile and traditional environments. * Progress monitoring using tools such as Jira, Trello or similar. * Releases supervision and communication with stakeholders. * Coordination of testing, functional validation and final deliveries. * Internal training and functional support. * Process documentation and formal project closure. * Promotion of continuous improvement and best practices in project management.

I led the evolution of the PMO towards a value management model (VMO), managing a portfolio of more than 30 projects with tracking tools adapted to different organizational levels, implemented in Jira. Key Responsibilities: * Leading a team of three Project Managers, promoting agile and hybrid best practices. * Accompaniment and consulting to functional areas in the management of their projects. * Focal Point in front of the client in retail systems implementation projects and integrations. * Post-project follow-up: communication, training and adoption of new functionalities. * Driving the culture of continuous improvement and focus on delivering value to internal and external customers. * Development of BI dashboards, tracking frameworks and strategic reports.

Loyalty platform with +5M users in LATAM. I led the development of functionalities for Club Grido, focusing on improving retention through personalized digital experiences. Key Responsibilities: * Comprehensive project planning and tracking (objectives, timelines, deliverables and resources). * Backlog, scope and priority management, ensuring deliverables aligned to customer expectations. * Coordination of multidisciplinary teams in agile and traditional environments. * Progress monitoring using tools such as Jira, Trello or similar. * Releases supervision and communication with stakeholders. * Coordination of testing, functional validation and final deliveries. * Internal training and functional support. * Process documentation and formal project closure. * Promotion of continuous improvement and best practices in project management.