Cristiana Ioana Draga
Content Moderator
Salary / Daily rate
58200 Cosne-Cours-sur-Loire, France
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Content moderation specialist with 1+ years protecting social media platforms and ensuring user safety. Expert in policy compliance, data security, and large-scale content review across major platforms. Delivering quality moderation services that enhance user experience while maintaining regulatory standards.
Work experience
Content Moderator
Telus Digital
Aug 2024 - Jul 2025
1 year
Brasov, Romania · Remote
Responsible for evaluating online social media content showed in the social media app, removal of inappropriate content according to the internal policy and criteria in order to ensure a safe experience for users of the application, maintaining a high level of quality in each reviewed case, ensured compliance with company regulations with regards to Data Security and Protection Standards
Content Moderator
Teleperformance
Jan 2024 - Aug 2024
8 months
Braşov, Romania · Hybrid
Assistant maître d'hôte
Petit Boutary
Aug 2021 - Oct 2022
1 year 3 months
Site, 72040 Batman Merkez/Batman, Türkiye
Welcoming the guests, ensuring the customers satisfaction and solving their complaints, responsible for the service team, assigning tasks, recruiting and training the junior staff, planning organisation.
Customer Service Agent
CGS (Computer Generated Solutions)
Sep 2019 - Jul 2021
1 year 11 months
Braşov, Romania · Hybrid
Skills: Client Liaison · English · Customer Service · Back Office Operations · Customer Support · Analytical Skills · Information Security · Troubleshooting · Customer Experience · Client Services · French · Customer Journeys · Consultative Approach · Slack · Problem Solving · Customer Satisfaction
Chef de rang
Osteria dei Vespri
Apr 2015 - May 2019
4 years 2 months
Palermo, PA, Italy
Welcoming the guests, ensuring the customers satisfaction and solving their complaints, responsible for the service team, assigning tasks, recruiting and training the junior staff, planning organisation.
Education
Grup Scolar Ferdinand I
Bachelor's Degree
2007 - 2011
3 years 11 months