Cynthia Kerubo
Customer Service Representative
Salary / Daily rate
Nairobi, Kenya
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Customer service professional and virtual assistant with proven expertise in client satisfaction and administrative support. Experienced in call center operations, cash handling, and customer support with strong communication skills. Specialized in travel management, calendar coordination, and Google Workspace to streamline your business operations efficiently.
Work experience
Call Center Agent
4G Capital
Jun 2024 - Aug 2024
3 months
Nairobi County, Kenya · On-site
making oubound calls to clients i ensured customer satisfaction i enhanced my communication skills
Sales Attendant
Self Employment
Dec 2022 - Dec 2023
1 year 1 month
Nairobi County, Kenya · On-site
responsible for handling cash transactions supported clients who needed help with the cash transactions
Education
ALX Africa
certificate
2024 - 2024
4 months
GRAFFINS college
Certificate
2023 - 2024
5 months
Kangemi resource center
Certificate
2020 - 2020
5 months